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Digital Maturity Benchmark Report

Incisiv’s 1st annual Digital Maturity Benchmark Report.


How does your digital measure up?

This report explores the state of digital grocery and reveals grocery eCommerce benchmarks, set by leading retailers in the space. Gain key insights on how you can improve your eCommerce – and see your program grow 2.2X that of your competitors!

Incisiv is a leading insights firm for consumer industry digital transformation leaders. In partnership with Winsight Grocery Business, they analyzed 75 of the top US & European grocers and ranked them on their digital performance in online grocery.

Mercatus helps leading grocers get back in charge of their eCommerce experience, empowering them to deliver exceptional branded omnichannel shopping experiences end to-end, from store-to-door. Our expansive network of 50+ integration partners enables grocers to work with their partners of choice, on their terms.

What you will learn:

Incisiv’s report analyzed the digital presence of leading grocery and food banners. Key takeaways included;

• What chains and what formats are leading the pack in terms of Digital Maturity?

• Detailed breakouts of the leaders in customer engagement, order fulfillment, ease of ordering and research & discovery.

• What correlations exists between digital maturity and financial performance?

• Which digital capabilities are table stakes and which can differentiate grocers from their competition?


Grocery eCommerce Benchmark Report

How Digital Grocers are Scaling Explosive Growth

Explore 4 key categories for improving your eCommerce and find out where your grocery eCommerce website ranks among 75 of the US & Europe's top grocers.

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Watch Webinar Replay

Get key report takeaways and hear from industry experts and guest speakers, Sylvain Perrier, President & CEO at Mercatus and Sandy Musa, Senior Partnerships Director at Dosh.

Watch webinar