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Expanded Product Catalog with Salsify

We know how time consuming product catalog management can be. Constantly changing product names, descriptions, and images can be hard to keep up for merchandisers and brand marketers. At the same time, it’s important that product description pages (PDPs) are updated regularly to include relevant keywords, latest brand content, and updated product images. Better content translates to larger baskets, fewer returns and a far better customer experience.

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Personalized Promotions & Loyalty with Eagle Eye 📣🎁

Grocery leaders know how important personalization and being rewarded for their loyalty means to customer retention. A McKinsey study found that 80% of American consumers want personalized interactions in a retail environment, and personalization at scale can provide a 1-2% sales lift for grocery retailers. Furthermore, successful personalization programs can also reduce marketing and sales costs by around 10-20%.

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Web eCommerce Enhancements – Spring ‘23 🌷

At Mercatus, we know that every “bit” (no pun intended) of a customer shopping journey is important. Your customers are busy and anything that introduces friction into their shopping experience can impact cart building and conversions. Since our last set of web enhancements in Fall ‘22, we’ve made even more improvements to our front-end experience. This update brings together UX and UI changes based on user testing and industry-leading eCommerce practice implemented by our Product team.

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Introducing: Mercatus Mobile 🛒📱

As a regional grocer, your existing mobile app may not be meeting your modern customer’s expectations. A mobile app that doesn’t deliver customer convenience can lead to lower customer satisfaction, retention and lifetime value.

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