Announcing the all-new AisleOne personalization solution
Platform

Sylvain Perrier

As the President and COO of Mercatus, Sylvain Perrier leads the development and execution of the company’s strategic initiatives, focusing on integrating cutting-edge commerce technology with enterprise SaaS solutions to revolutionize the retail shopping experience. He manages a diverse team across various departments, fostering external partnerships and leveraging deep market insights to drive growth and technological innovation at Mercatus.

In addition to his role as president and COO at Mercatus, Perrier is the co-host of The Digital Grocer Podcast in which he regularly discusses the rapidly evolving grocery technology landscape alongside Mark Fairhurst.

Areas of Expertise

With more than two decades of experience in retail technology, Perrier stands as a pillar in the eCommerce industry. He is especially recognized for his expertise in:

  • Grocery eCommerce
  • Mobile commerce
  • Business development
  • Web technology
  • In-store operations
  • SaaS architecture
  • Financial oversight
  • Operations management
  • Business transformation

Latest Articles, Podcasts and Videos

Sylvain Perrier shares his thoughts on how retailers can leverage customer insights to craft engaging loyalty strategies.

Read Article

In this special TopShelf Spotlight, CEO of Mercatus, Sylvain Perrier, explores the key findings and recommendations from Mercatus’ research on “Pricing’s Potential Roles for Improving Online Grocery Performance for Regional Grocers.”

Watch Video

Sylvain Perrier delves into five must-have features that will significantly impact your customer engagement, increase repeat visits, and ultimately, improve your bottom line.

Watch Video

Sylvain Perrier and Mark Fairhurst are joined by Doug Scholz, Senior Vice-President and Chief Operating Officer at California Grocers Association to learn more about how CGA advocates for grocery retailers in California.

Watch Episode

Sylvain Perrier sits down with Phil Lempert for an episode of The Modern Shopper to share some valuable insights on the sustained growth of eCommerce, the big challenges for retailers today, and how smaller grocers have a superpower that they can really use to differentiate themselves.

Watch Episode

Awards and Recognition

https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-160-common-part-chart.json

Perrier is a recipient of the Grocery Game Changer award, as decided by the editors of Winsight Grocery Business. Further cementing his influence, RIS News named him a Top 10 Influential in Retail as acknowledgment of his significant impact on the industry.

Affiliations

https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-433-cup-prize.json

Perrier is an active member of the following councils, committees and associations:

 

  • E-Commerce and Digital Trade Strategy Council for the Canadian Chamber of Commerce
  • Canadian Professional Sales Association
  • TEC Canada

Education

https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-977-internship.json

Perrier holds degrees in business administration and computer science from College de l’Outaouais. He’s also certified as a nutritionist by the International Sports Sciences Association.
 

Social Media

Connect with Sylvain on LinkedIn