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Sylvain Perrier

As the President and COO of Mercatus, Sylvain Perrier leads the development and execution of the company’s strategic initiatives, focusing on integrating cutting-edge commerce technology with enterprise SaaS solutions to revolutionize the retail shopping experience. 

Perrier manages a diverse team across various departments, fostering external partnerships and leveraging deep market insights to drive growth and technological innovation at Mercatus.

In addition to his role as President and COO at Mercatus, Perrier is a regular co-host of both The Digital Grocer Podcast and TopShelf Spotlight, in which he discusses the latest in grocery shopping research, innovation, and technology.

Prior to joining Mercatus, Perrier held several leadership positions with leading tech firms including BrightLane Inc., Springboard Retail Networks, and In-Touch Survey Systems.

Areas of Expertise

With more than two decades of experience in retail technology, Perrier stands as a pillar in the eCommerce industry. He is especially recognized for his expertise in:

  • Grocery eCommerce
  • Mobile commerce
  • Business development
  • Web technology
  • In-store operations
  • SaaS architecture
  • Financial oversight
  • Operations management
  • Business transformation

Latest Articles, Podcasts and Videos

Sylvain Perrier shares his thoughts on how retailers can leverage customer insights to craft engaging loyalty strategies.

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In this special TopShelf Spotlight, CEO of Mercatus, Sylvain Perrier, explores the key findings and recommendations from Mercatus’ research on “Pricing’s Potential Roles for Improving Online Grocery Performance for Regional Grocers.”

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Sylvain Perrier delves into five must-have features that will significantly impact your customer engagement, increase repeat visits, and ultimately, improve your bottom line.

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Sylvain Perrier and Mark Fairhurst are joined by Doug Scholz, Senior Vice-President and Chief Operating Officer at California Grocers Association to learn more about how CGA advocates for grocery retailers in California.

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Sylvain Perrier sits down with Phil Lempert for an episode of The Modern Shopper to share some valuable insights on the sustained growth of eCommerce, the big challenges for retailers today, and how smaller grocers have a superpower that they can really use to differentiate themselves.

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Awards and Recognition


Perrier is a recipient of the Grocery Game Changer award, as decided by the editors of Winsight Grocery Business. Further cementing his influence, RIS News named him a Top 10 Influential in Retail as acknowledgment of his significant impact on the industry.



Perrier is an active member of the following councils, committees and associations:


  • E-Commerce and Digital Trade Strategy Council for the Canadian Chamber of Commerce
  • Canadian Professional Sales Association
  • TEC Canada



Perrier holds degrees in business administration and computer science from College de l’Outaouais. He’s also certified as a nutritionist by the International Sports Sciences Association.

Social Media

Connect with Sylvain on LinkedIn