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Mercatus' grocery ecommerce platform
Mercatus' grocery ecommerce platform

online grocery shopping customer behavior Mercatus


eGrocery Transformed: 2021 market projections and insight into online grocery's elevated future

Online grocery customers in 2021 continue to buy groceries online much more than they did pre-pandemic. And with more comfort shopping online, their expectations for the eGrocery experience have changed. Here’s what grocers need to know to keep their customers engaged.

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Retail Operations – eCommerce Strategy with the 3C’s Framework

Brick Meets Click presents new opportunities for grocery retailers to improve profitability, starting with strengthening customer connections. 

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Mercatus' grocery ecommerce platform

Increase Share of Wallet

Create a great shopping experience using our online grocery platform and deliver it across any device, without limitations.

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Mercatus' grocery ecommerce platform

Deliver Ultra-Personalized Experiences

Create targeted promotions that win shoppers’ trust, business and loyalty—all while driving your bottom line.

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Leading Grocers That Trust Mercatus

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Brookshire Grocery Co. selected Mercatus to enable a new level of digital convenience and value that appeals to today’s shoppers. “At BGC, we are focused on creating and delivering exceptional experiences and value for our customers. This commitment is reflected in the newly enhanced online and in-store shopping experiences we’re proud to offer customers across all of our banners, and we are excited to have introduced CURBSIDE in the majority of our locations.” - John D’Anna, Chief Strategy Officer
“Investing in the digital experience for our customers is a strategic priority at Giant Tiger. By committing to the technology we need to support our retail evolution and total customer experience, we are preparing Giant Tiger for growth in this exciting digital retail landscape.” – Cindy-Lynn Steele, Senior Vice President, Corporate Strategy and Marketing
"Our partnership with Mercatus is a reflection of our ongoing commitment to quality, service, and meeting changing consumer demands. The new Piggly Wiggly website is simpler to navigate and more intuitive, allowing our shoppers to find the information they need more quickly and easily." – Karl Mueller, Business Analyst and Project Manager

A Suite of Next-Generation Applications Designed Exclusively for Grocery

Digital Engagement

Ensure a consistent brand experience across every touchpoint

Provide uniquely branded, richly-immersive, and compelling shopping experiences that drive conversions and grow your business. Make grocery eCommerce beautiful and effective on every device.

Digital Commerce

All the features your business needs to sell online

Everything you need to develop and cultivate a successful grocery eCommerce website and platform. Give shoppers exactly what they want, where and when they want it.


Build loyalty, deepen relationships, drive sales

Create promotions with a purpose that drive your bottom line. From personalized flyers to targeted content on your mobile app, we help you engage with shoppers like never before.

Digital Advertising

Convert your eGrocery traffic into digital ad revenue

Optimize grocery advertising, increase revenue and drive shopper loyalty with a competitive, point of sale digital ads program. Seamlessly integrated into your branded commerce site.

Find out how our grocery eCommerce platform can help drive your digital transformation

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Your Success is Our Success

Focus on your business—let us take care of the rest

We’re marketers, technologists and operational experts with the retail-specific experience you need to connect with your shoppers and grow your business.

We back our grocery experience with an in-depth knowledge of retail technology, and we know how to connect all the disparate parts required to create a truly integrated solution. Our team relies on our deep retail experience to deliver eCommerce solutions that simply work.

Our Recipe For Your Success

Forget being left to your own devices to figure out how to make the platform perform—our clients gain a competitive advantage by having the entire Mercatus team behind them for support, including a dedicated project manager focused on helping you grow.

As part of our standard service, our clients receive:

Unrivalled Support

Onboarding Services

Full Marketing Consultation

Branding and Design Services

Operational Advice

Our client services team offers business recommendations and advice, and is focused on helping you achieve success with Mercatus. Our team works with you directly to understand key issues and advocate for your needs.

We’ve migrated several grocery retailers from a variety of ecommerce platforms. Our project managers will build and manage your custom launch plan, and work with our data migration engineers to ensure a smooth transition.

Preparing your customers for changes in service is vital to implementing a new digital experience. Our marketing team is there to support you in promoting and launching these services, while guiding your customers through the transition phase seamlessly.

Our world-class design team works with each and every client on an individual basis to understand your brand's unique value proposition. We make sure that you get more than just a website—we want to deliver an extension of your physical brand online.

With decades of practical experience under our belts, our team of grocery experts can provide advice and recommendations to help grow your business and improve efficiency.

What technologies will change the game for grocers? Hear it from industry leaders and experts, joining us on the Digital Grocer Podcast.

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