Home | Why Mercatus

Why Choose Mercatus?

Because our mission is to help you reclaim market share.

We use the integration of digital and physical retail experiences to provide personalized, high-touch service. Your first-party data, operational insights, and advanced personalization techniques will engage shoppers from initial impression to transaction, both online and in-store. We call this approach contextualized commerce.

Take a tour Contact sales

Offer a connected experience across all channels.

The Mercatus all-in-one eCommerce platform provides grocers with total control over the entire customer journey, including order fulfillment and last-mile delivery. That means you have the power to implement the most effective strategies aligned to your specific customers. AisleOne personalization makes it easy to serve the right offer at the right time, to the right customer — whether it’s location-based shopper marketing, individually targeted offers, or retail media sponsored ads.

https://www.mercatus.com/wp-content/uploads/2021/10/1434-360-view-outline-edited.json

Online grocery success is about more than just technology. It’s about owning your brand experience, data and customer relationships.

Let's talk

It’s 2.5x to 3.5x more costly to acquire a new customer than retain an existing one.

But with our AisleOne personalization solution, you can use your first-party data to offer the deep personalization necessary to attract and retain lapsed and infrequent users through automated marketing.

Whether it’s taking advantage of the latest consumer spending trend or establishing long-lasting loyalty programs that actually work, Mercatus has the solution for you.

Learn how personalization boosts retention

Your success is our priority.

Mercatus is the only grocery eCommerce solution that can scale to any grocer’s business needs. Other platforms are constrained by inexperience, inflexible technology integrations, costly third-party system integrators or flat out refuse to play well with others. Whether you have 5 stores or 500, our team can power up your grocery eCommerce business quickly.

https://www.mercatus.com/wp-content/uploads/2024/08/wired-outline-974-process-flow-game-plan.json

Aligning for success

Before launch, our seasoned team of grocery SaaS experts work with you to ensure alignment across your organization on strategy and set goals for operational success.

https://www.mercatus.com/wp-content/uploads/2024/08/wired-outline-879-space-shuttle-spaceship.json

Launch your solution

Launching with Mercatus is a collaborative journey. We have consistent client touchpoints to ensure your experience is going smoothly and that your team is fully supported.

https://www.mercatus.com/wp-content/uploads/2024/08/wired-outline-169-scatter-chart.json

Analyze and improve

After launch, we review performance data and host working sessions to empower your team to get the most out of the Mercatus and our team of grocery support experts.

We’re moving grocery retail forward together.

Alongside our in-house grocery and retail experts, our retailer network has direct input into the future of our products.

This event is an opportunity for us to reconnect, discuss the latest developments, and explore how we can continue to grow together.

Let’s build the future.

Sylvain Perrier, COO, Mercatus

Who we are.

The senior leadership team draws on decades of experience across industries to chart a course for the future of the grocery industry. We’re all about grocery and we’d love to connect with you.