Solutions
Reclaim Your Grocery eCommerce Business
Why Choose Mercatus
A lot has changed in the grocery industry as a result of the pandemic, but one thing is certain: grocery eCommerce is now a mainstay of every conventional grocer’s business.
At Mercatus, we know that online grocery success is about more than just technology. It’s about you taking control of your brand experience, data and customer relationships. Being able to choose the integration partners you want to work with. And it’s about you forming lasting connections with your customers. Partnering with Mercatus means you get all of that, and a lot more.
Common Online Grocery Challenges You May Be Facing
- Capacity to handle increased order volume
- eCommerce isn’t as profitable as it should be
- Disconnect between your brand experience online vs in-store
- Can’t innovate fast enough to keep up with mass merchants
- Marketplaces are coming between you and your customers
- Need scalable resources to action your eCommerce strategy
Regain Control. Improve Your Cost to Serve. Connect with your Customers.
When you choose Mercatus, you get the technology solutions and strategic partnership you need to meet your digital channel’s true margin potential. Here are some of the many solutions you can leverage to turn grocery eCommerce challenges into wins.
With the Mercatus Digital Commerce Platform, you gain:
Fast and efficient order fulfillment
Fulfill more orders with fewer store associates, leveraging our industry-leading solutions and integrations.
eCommerce that pays for itself
Leverage our high-conversion, integrated digital advertising solution for effortless revenue generation and increased online sales.
Truly multi- and omnichannel
Bring your iconic brand to life with an exceptional multichannel and omnichannel experience through our online engagement solutions.
Surpass customer expectations
Benefit from a multi-tenant SaaS platform built with leading grocers across North America to meet our industry’s unique business needs.
Get back in charge
Control your data, your brand and customer relationships. Our powerful API integrations mean you are not locked in to any one technology path.
Tap into our eGrocery experts
Our team of grocery SaaS experts supports you to ensure your launch success and beyond. And we back up our methods with industry leading research and insights.
What to Expect with Mercatus
Aligning Teams for Success
After the contract is signed, our seasoned team of grocery SaaS experts work with you to ensure alignment across your organization on strategy and goal setting for operational success.
Launch Your Solution
Launching with Mercatus isn’t a one-and-done deal. We have regular and consistent client touchpoints to ensure your experience is going smoothly and that your team is fully supported.
Analyze and Improve
Through launch and beyond, regular touchpoints will involve feedback from your team, review of performance data and collaborative sessions to empower your team to get the most out of the Mercatus Digital Commerce Platform and our team of grocery support experts.
Your success is our priority.
Mercatus is the only grocery eCommerce solution that can scale to any grocer’s business needs. Other platforms are constrained by inexperience, inflexible technology integrations, costly third-party system integrators or flat our refuse to play well with others. Whether you have 5 stores or 500, our platform can power your grocery eCommerce business quickly and offers you plenty of room to grow.
Expand Your eCommerce
Looking to expand your eCommerce beyond the marketplace? Read this Modern Grocer’s Guide to learn the key steps to success.