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Mercatus Grocery eCommerce

Grocery eCommerce built for regional and independent retailers

Leading grocers with 5 to 500 stores use Mercatus to run their digital storefronts, fulfill orders for pickup and delivery, personalize rewards and loyalty offers, and ultimately achieve omnichannel profitability.

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A fully integrated suite of eCommerce products

The Mercatus white-label web and mobile storefronts are easy to navigate and intuitive making it a breeze for your customers to build their basket and checkout. Integrations with 60+ third-party software including DoorDash, Instacart, Inmar, Flipp, Flybuy and others means you have flexibility with how you launch and grow your eCommerce strategy.

Intelligent, scalable personalization

AisleOne is an advanced targeting and personalization solution for grocery retailers. Create a single view of your customer by bringing together multiple data sources and use behavioral and demographic data to build personalized campaigns. Built-in marketing automation delivers targeted offers through multiple channels including email, push notifications, and SMS/text.

Available out-of-the-box with the Mercatus platform or as a standalone integration.

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140M+

Personalized product recommendations monthly

12:1 ROI

Per dollar invested in digital engagement

2300+

Retail locations served across the globe

Harness the power of AisleOne + Mercatus

From intelligent data to inform your decision making to individual engagement capabilities that put the right offer in front of each customer, you’ll find it all available with Mercatus powered by AisleOne.

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Intelligent data

We create a holistic view of the customer, aggregating first party data from every digital interaction, transaction, and in-store touchpoint. Our Shopper Science team and tools help you understand your customer demographics and behaviors, and activate those insights to drive category and business growth.

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Individual engagement

Our programmatic targeting and personalization capabilities allow you to engage each customer. ML algorithms, automation and omni-channel delivery provides the right offer to the right customer at the right time.

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Integrated shopping

Our platform seamlessly connects all points of digital commerce within a single, unified experience built for your brand. Meet your customers where they are and how they want to shop, capturing more of their spending and increasing loyalty.

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Discover how Mercatus can transform your eCommerce Strategy

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In-house experts to support your eCommerce launch

Our Strategic Services team is comprised of experts with deep experience in data science, segmentation, personalized engagement and commerce, coupled with integration specialists well versed in seamlessly integrating POS, loyalty systems and 3rd-party applications into the digital experience.

Launch planning and delivery

From project planning to onboarding to final platform testing, you’ll have a dedicated Client Success team to prepare for a successful launch. With 10+ years of industry experience, we’ll provide you with best practices and training to ensure a seamless transition for your team and customers.

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Integration and development

We couple our robust API stack with a team deep in technical expertise at connecting and integrating all the disparate systems, account identities and other data points that are crucial to deliver the type of seamless, integrated performance today’s consumers expect.

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Digital maturity assessment

Our experienced team will assess current systems, data and operational readiness. We conduct gap analyses, determine needs and provide practical strategic and tactical guidance to get you from where you are to where you want to be.

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Engagement and personalization

Mercatus engagement specialists help you develop and implement customer engagement programs that leverage your shopper data to drive incremental purchase activity in store and online. Our best practices are designed to convert baskets, reward your best customers, and reactivate lapsed shoppers.

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Data and insights

We provide data and analytics expertise and best practices to help unlock the power of your customer data. Our rich product and customer data capabilities, including demographic, lifestyle, health and dietary attribution, will take your customer segmentation and personalization to a new level.

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Your primary intelligence to achieve omnichannel profitability

Unlock cutting-edge research on the online grocery industry conducted in partnership grocery research experts — Brick Meets Click. Explore monthly insights on eGrocery sales, long range forecasts on industry growth, or special edition reports on pricing, order fulfillment and more. Subscribe here.

TopShelf Webinar AisleOne, Grocers Regain Market Share

    US eGrocery Market Share 2024

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eCommerce growth is here to stay

Online grocery sales are predicted to steadily grow over the next five years, promising a bright future for grocers who own and control their first-party eCommerce channels. For more insight into the future of eGrocery, access our 5-Year Grocery Sales Forecast.

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Do you want eCommerce without the eCompromise? Reach out for a live demo.

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