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The latest from Mercatus.
U.S. Conventional Grocers’ Same-store Online Sales Down in 2021 6.8% vs YOY
Conventional grocers reported a 6.8% drop in online grocery sales on a same-store basis during the 12 weeks ending September 28, 2021, versus the prior year, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave. A 3.1% decrease in orders combined with a 3.9% decline in the average order value contributed to the drop in sales on a year-over-year basis.
Annual 2021 US Online Grocery Sales Total Nearly $98 Billion
The U.S. online grocery market captured $8.9 billion in sales during December as over 69 million households shopped online to satisfy grocery-related needs, according to the Brick Meets Click/Mercatus Grocery Shopping Survey.
November U.S. Online Grocery Sales Reach $8.6 Billion up 6% Versus Year Ago
The U.S. online grocery market generated $8.6 billion in sales during November, which includes $7.0 billion from the pickup/delivery segments and $1.6 billion from ship-to-home, reported the Brick Meets Click/Mercatus Grocery Shopping Survey fielded November 29-30, 2021.
Mercatus made it to the 2021 List of Best Workplaces™ in Technology
Mercatus announced that for the 3rd year in a row, the organization has been named on the list of Best Workplaces in Technology.
October U.S. Online Grocery Sales Total $8.1 Billion as KPIs Stabilize
Mercatus Survey Reveals 75% of Online Grocery Orders To Be Fulfilled at Grocery Stores
September U.S. Online Grocery Sales Come in at $8.0 Billion
U.S. Online Grocery Sales Grow to $8.6 Billion in August 2021
Total U.S. Online Grocery Sales for July 2021 Down 2% Month over Month
Total U.S. Online Grocery Sales for June 2021 Down 23% Versus Year Ago
The U.S. online grocery market generated $6.8 billion in sales during June, down 23% versus a year ago and 3% lower versus May, as ship-to-home sales totaled $1.5 billion and pickup/delivery reached $5.3 billion, according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded June 27-28, 2021.
Total U.S. Online Grocery Sales for May 2021 Down 16% Versus Year Ago
The 16% drop in sales in May 2021 was driven by declines in several key performance indicators including monthly active users, order frequency, and average order value. Despite these reductions, total online sales in May remained 3.5 times higher than pre-COVID levels (2.0 billion in total sales for Aug. 2019 per prior Brick Meets Click research).
Stater Bros. Selects Mercatus’ Integrated Commerce to Power Retailer’s New Online Grocery Channel
Mercatus, a leading provider of grocery eCommerce solutions, today announced that it will work with Stater Bros. Markets to expand the grocer’s digital grocery presence with a retailer-branded and -controlled online shopping experience that will scale with its business.
Total U.S. Online Grocery Sales for April 2021 Up 16% Versus Year Ago
The U.S. online grocery market finished April with $8.4 billion in sales, contracting by 10% compared to March’s $9.3 billion, but gaining 16% versus April 2020. Despite this decrease, total online grocery sales in April 2021 were more than four times higher than pre-pandemic levels.
Grocery Veteran John Lucot Joins Mercatus as Senior Strategic Advisor to the Executive Team
John Lucot has joined the company as senior strategic advisor to the executive team, where he will support retailer engagement initiatives, providing his deep grocery and industry knowledge to ensure the success of the Mercatus client community and further advancement of Mercatus’ cloud offerings.
Mercatus Ranked 33 on the List of 2021 Best Workplaces™ in Canada
Mercatus announces that it has been named among the 2021 Best Workplaces in Canada, ranking 33 out of 50 companies recognized by Great Places to Work Canada. Employees enjoy lifestyle and wellness spending accounts and a company culture dedicated to supporting personal well-being, diversity, equity, inclusion, and accessibility.
Total U.S. Online Grocery Sales for March 2021 Up 43% Versus Year Ago
The ongoing shift to pickup and delivery orders helped propel a rebound in U.S. online grocery sales in March, reaching a peak for the past year, according to the latest Brick Meets Click/Mercatus Grocery Shopping Survey.
Total U.S. Online Grocery Sales Pull Back to $8 Billion in February
The total U.S. online grocery market posted $8.0 billion in sales during February, a 14% drop from January’s $9.3 billion, as fewer households went online for groceries and placed fewer orders than in January according to Brick Meets Click/Mercatus Grocery Shopping Survey fielded Feb. 26-28, 2021.
Total U.S. Online Grocery Sales Hit $9.3 Billion for January 2021
The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded Jan. 28-31, 2021.
Mercatus Introduces SNAP EBT Online Ordering Capability for Grocery Retailers
Enhanced order process enables grocers to offer SNAP EBT and EBT Cash on their eCommerce sites, while supporting them through the certification application and set-up processes
U.S. Online Grocery: Total Sales Continue to Exceed $8 Billion for November 2020
The continued strong monthly sales trend, which has remained above the $8 billion level since May underscores the growing importance for companies to develop, implement, and execute sustainable business building strategies.
Mercatus Named One of the 2020 Best Workplaces™ in Technology
For the second consecutive year Mercatus, a leading grocery eCommerce provider has been named on GPTW list, Best Workplaces in Technology
Research Reveals New Realities Facing the U.S. eGrocery Market
Grocers' ability to address these three strategic questions will determine their ability to thrive in the coming months as competition intensifies.
Piggly Wiggly Midwest Renews eCommerce Partnership with Mercatus
The partnership, which began in 2017, has empowered Piggly Wiggly to continually enhance its eCommerce experience and fulfillment operations and services via Mercatus’ Digital Engagement and Digital Commerce solutions.
The Top Digitally-Mature Grocers Grew 19% in Q3 YoY, 2.4x Faster Than Average Retailer Growth
While the overall grocery retail segment grew 8% in Q2 2020 compared to Q2 2019, Incisiv’s second annual Grocery Digital Maturity Benchmark, sponsored by Mercatus, FlyBuy and ShopperKit, found that the top 25% of the most digitally mature retailers grew 19%, or 2.4 times the industry average.
Online Grocery Sales Projected to Reach $250B by 2025, According to New Research From Mercatus and Incisiv
Comprehensive research report is a barometer of the dramatic changes in consumer behavior and preferences during the coronavirus pandemic, and provides prescriptive guidance to retail leaders across the grocery industry.
US Online Grocery: August KPIs Show Market Rebalancing After COVID Spike
U.S. grocery delivery and pickup sales for August 2020 totaled $5.7 billion, down from June’s peak, but other key performance indicators showed strength.
Grocery Podcast Hosted by eCommerce Trailblazer Sylvain Perrier – The Digital Grocer
Facilitating conversations with retail executives, experts and technology innovators, The Digital Grocer offers agnostic positions on the state of and projected growth in grocery retail technology, commerce and business.
Citrus Ad to Launch Mercatus Digital Advertising to Help Grocery Retailers Earn More Online Revenue
The new solution enables grocers and national consumer brands to optimize their advertising process, increase revenue and grow shopper loyalty
June Online Grocery Sales for Delivery & Pickup Climb to $7.2 Billion
Results from June 2020 monitoring of COVID-19’s impact on consumer behavior identifying insights and implications for retailers and brands.
Online Grocery Pickup Solution in Partnership with ShopperKit and Radius Networks
Mercatus Enhanced Fulfillment is a white-labeled, retailer-owned curbside pickup experience powered by industry-leading fulfillment technology and advanced location-based communications.
U.S. Online Grocery Continues to Set New Records – $6.6B in Sales for May 2020
Results from monthly monitoring of COVID-19’s impact on consumer behavior identifying insights and implications for retailers and brands.
New Playbook Reveals How Grocers Can Reclaim Online Revenue From Delivery Providers
Detailed eBook maps out the steps grocery retailers can take to win back control of the online shopping experience and recoup lost margins from third-party delivery marketplaces.
Brookshire Grocery and Weis Markets Select AisleOne from Mercatus
With AisleOne, Brookshire’s and Weis Markets have the ability to tap into shopper data and behavior to serve relevant product content to customers at every point of the shopper journey.
Watch grocery eCommerce personalization in action
Read about how we're empowering grocery retailers to deliver on personalization. See AisleOne on the Mercatus platform in action by watching our grocery eCommerce personalization demo videos below.
Point Pickup Partnership Enables Last-Mile Grocery Delivery
The partnership gives grocers the opportunity to own their end-to-end shopping experience from point of sale to the delivery to the customer.
Smart & Final Gets Back In Charge of Their Online Shopping Experience
Find out how Mercatus helped Smart & Final get back in charge of their digital future, launching their new bilingual online shopping experience for business and household customers.
Smart & Final Offers New Online Shopping Experiences
Mercatus and Smart & Final announced today that the retailer successfully launched two customized online shopping portals serving household shoppers and business customers.
Giant Tiger Turns to Mercatus to Power New Mobile Experience
Mercatus today announced that it has partnered with Giant Tiger Stores Limited, the leading Canadian discount retailer, to power the retailer’s new mobile app.
Named one of the Best Workplaces™ in Technology (2019)
At Mercatus, we’re passionate about creating an incredible company. To do that, we attract the smartest, most creative and talented people, and provide an environment where they can grow and thrive both professionally and personally.
Next-Generation Shopping Personalization With AisleOne
The AisleOne personalization intelligence engine is now available as an enhancement to the Mercatus platform.
Radius Networks Partnership Enables Curbside & In-Store Pickup Orders
The Mercatus platform, enhanced with Radius Networks’ FlyBuy service, offers grocers and retailers flexibility for web and mobile communication to improve the efficiency of the fulfillment process, resulting in a better shopper and in-store associate experience.
How Mercatus is leading the way for grocers
The most important decision that you or any other mid-sized regional grocery retailer can make is selecting the right partner to guide you through the transition into a digitally mature company with an end-to-end eCommerce experience.
ShopperKit Partnership Enables Online Grocery Order Fulfillment
Mercatus announces it has partnered with ShopperKit, an enterprise class software built specifically for in-store grocery fulfillment, to help grocers more efficiently execute click & collect and delivery fulfillment of online orders.
Brookshire Grocery Co. Expands Digital Commerce Capabilities
Brookshire Grocery Co.(BGC), a Texas-based food retailer, has rolled out online ordering with curbside pickup service to 100 stores.
Retail Veteran Thom Riley to Lead Client eCommerce Operations
Mercatus today announced the addition of Thom Riley, a talented retail veteran, to its client success team.
Retailers Can Achieve True Customer Personalization With AisleOne™, Powered by Mercatus®
Mercatus today announced the launch of AisleOne™, a personalization engine that can quickly and easily integrate into retailers’ marketing emails, apps and e-commerce websites.
Mercatus Drives 48% eCommerce Sales Increase for NA Grocers
Mercatus summarizes significant success and continued support of North American grocery and retail brands during 2018.
DoorDash Partnership Provides Enhanced Grocery Delivery Options
Mercatus announces it has partnered with DoorDash, a leader in last-mile logistics, to offer a wider range of delivery capabilities to grocers and retailers.
Mercatus Dispatch Empowers Grocery Retailers via White Label Delivery
Mercatus announces the launch of Mercatus Dispatch, the white label delivery capability for grocery retailers.
Hackathon Relieves Grocery eCommerce Pain Points
Mercatus hosted a Spring Hackathon on April 4–6 in Toronto. The competition confirmed what we already knew: Mercatus has some of the smartest and most enterprising digital innovators in the country.
Mercatus Recognized as One of the Best Workplaces in Canada
We’re incredibly proud and honoured to be named one of the Best Workplaces™ in Canada for 2018 by the folks at the Great Place to Work® Institute.
Shipt Partnership Brings Last-Mile Delivery to Leading Grocers
Mercatus at Shoptalk announces it has partnered with Shipt, a leading online same-day delivery platform.
Digital Coupons Enhances Grocery eCommerce Platform
Mercatus announces that its latest platform enhancements now support digital coupons, allowing shoppers to more conveniently maximize their savings when ordering online.
TechFest 2018: Software Development & DevOps Jobs
TechFest Toronto brought out top tech talent and employers to meet-and-greet. Mercatus Technologies pitched the crowd on the importance of work-life balance and pride in what you do for Engineering and DevOps talent in Toronto.
A Seamless, OmniChannel Experience for Piggly Wiggly Midwest
Leading retailer launches new and improved online experience powered by the Mercatus Integrated Commerce Platform™
Mercatus Welcomes New Members to Board of Directors
Digital grocery innovator adds retail industry veteran and M&A business advisor to accelerate growth.
Digital Grocery Solutions Released via Next-Generation Apps
The release of these new and enhanced features is in response to a critical need for tools that encompass the full scope of grocery operations—from promotion to conversion, and operational fulfillment to delivery.