Personalization Solution for Grocery Retail
Your customer experience, personalized
AisleOne is an intelligent targeting and personalization solution for grocery retailers. Retailers have generated up to a 14:1 return on their digital engagement investment through AisleOne’s targeted promotions, personalized offers, and automated marketing campaigns. Analyze your customer data, amplify your loyalty experience, and drives sales with AisleOne.
Available out-of-the-box with the Mercatus eCommerce platform or as a standalone integration.
Personalized Recommendations
Personalize the digital experience with recommended products, sale items, coupons, recipes, and loyalty offers. Choose from 50+ available customer data attributes to easily build customer-centric campaigns localized to a store or personalized to each customer – no code or development work required.
Improve your conversion rates and incremental sales with AisleOne Personalization Engine.
Customer Insights & Activation
Create a holistic view of your customers and their journey with automated tracking of individual digital, transactional, and promotional activity data. Segment your customers, analyze their behaviors, and activate on those insights with targeted campaigns that deliver measurable results.
Operationalize your customer data and monitor the health of your business with the AisleOne Workbench.
Targeted Engagement
Easily deliver targeted content, offers and promotions via web/app content blocks, email, push notifications, SMS/text, and social platforms. Choose from pre-built customer journeys or create your own, logic-based campaigns based on customer behavior, demographics, and segments.
Activate, convert, and retain your customers with AisleOne Marketing Automation.
The only personalization solution with everything you need for your key stakeholders
Marketing teams
Easily customize the look and feel of your digital brand experience with flexible content containers for mobile and web. No code or development work required.
eCommerce teams
Drive online sales by tracking customer activity from impression to transaction. Demonstrate ROI of your eCommerce program.
Technology teams
Ensure secure and scalable access to customer insights. Bring together disparate data sources to help your team create a single view of your customer base.
Executive teams
Track the health of your business with advanced dashboards. Make more informed, data-backed decisions that feed your business strategy.
A regional supermarket chain with 70+ stores and a mature, two-tier pricing program looked to AisleOne to operationalize a digital loyalty strategy.
By converting customers from an analog to a digital relationship, AisleOne was able to deploy specific engagement strategies and individualized offers based on key customer behaviors and segments – including high spenders, new accounts, churning, lapsed and more. Efficiently delivering personalization at scale and transforming their go-to-market strategy.
The impact? $412 year-over-year increase in sales per customer and $144 million in incremental value.
130M+
Targeted communications delivered
500M+
Personalized product recommendations
14 : 1 ROI
Per dollar invested in digital engagement
*Annualized metrics