https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-1374-cash-register-messenger.json

Home | Grocery’s eCommerce problem

The grocery industry is rapidly evolving

To remain competitive, grocers need to own the online experience

The pandemic has changed the grocery industry, accelerating the adoption of online grocery. Online grocery sales have increased 4x pre-pandemic levels and now account for nearly 10% of all grocery sales.

Your customers are shopping multiple formats every week, across as many as four different channels and up to five banners per week.

The non-traditional grocers increasingly are taking market share, especially in the online space, accounting for more than 60% of all online grocery sales.

The future of grocery retail: Exclusive 5-year forecast report

Discover the latest trends and insights shaping the future of the grocery retail space! Mercatus, in collaboration with David Bishop from Brick Meets Click, has released a groundbreaking 5-year forecast report for grocery retailers. This comprehensive analysis is packed with exclusive data and valuable insights, making it a key resource on the future of grocery retail.

Watch video

The keys to success with online grocery fulfillment

Gain full control over your online grocery shopping experience, while ensuring customer satisfaction and loyalty.

Learn how to implement a successful grocery fulfillment program that drives higher contribution margins and profits.

Download it free

https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-1311-cable-network.json

Build a winning eGrocery strategy

In the new world of grocery retail, having the right eCommerce strategy in place empowers your business to grow and expand. Read this blog to find out how.

Read blog

Own your grocery eCommerce experience

https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-1329-responsive.json

Bring your iconic brand to life

Configurable website and app to showcase your brand
User experience that’s tested and approved by hundreds of thousands of customers
Easy-to-use CMS and admin interface that doesn’t require IT support

https://www.mercatus.com/wp-content/uploads/2024/01/wired-outline-170-radial-histogram.json

Expand your eCommerce

Intelligent personalization that’s tailored to customer preferences and drives retention
Integrated prepared product order flows offer customers a high degree of customization options
SNAP EBT and EBT Cash online payment capabilities serve your broader community
ADA, IAC and WCAG 2.1 compliance expands accessibility to all

Omnichannel Shopper Behavior Research: Volume 1, 2 & 3

Over 100+ data points on the modern shopper.

Access critical insights into omnichannel grocery shopper behavior.
Lower costs and improve profitability in your grocery pickup business.
Learn how to provide an online grocery service that improves offline loyalty and drives sales growth.

Download for free

https://www.mercatus.com/wp-content/uploads/2021/10/1350-loyalty-card-outline-edited.json

Build lasting customer loyalty with your grocery eCommerce experience at the center.

Start now