Retail Veteran Thom Riley to Lead Client eCommerce Operations
Former director of IT architecture and business intelligence at The Golub Corporation/Price Chopper Supermarkets brings years of retail implementation experience.
February 21, 2019
TORONTO – Feb. 21, 2019—Mercatus, a leading provider in digital commerce solutions for grocery and other retail verticals, today announced the addition of Thom Riley, a talented retail veteran, to its client success team. Reporting to the vice president of client success, Riley will serve as senior director of eCommerce operations, leading the planning, logistics, and production of Mercatus clients’ digital commerce implementations, ultimately helping to further build Mercatus’s established reputation as a leader in the digital commerce space.
Prior to joining Mercatus, Thom Riley was a vital member of The Golub Corporation/Price Chopper Supermarkets team for over 30 years. Riley held many key responsibilities in the company with a focus on store systems, application architecture and as a digital strategist. For the past four years, he served as the director of IT architectural development and business intelligence, during which time he oversaw applications architecture, systems design, software development, data warehousing and business intelligence implementations, along with having budgetary oversight for various enterprise technology areas.
“Through its ongoing dedication to collaboratively helping grocers transform their digital experience, Mercatus is creating new and exciting avenues for eCommerce success,” said Riley. “I look forward to utilizing my experience in digital commerce and technical business operations to help develop and execute the strategies behind retailers’ profitable growth, ensuring they deliver best-in-class shopping experiences driven by customer needs.”
“Thom Riley has proven himself a leader in digital commerce operations throughout his impressive career,” said Sylvain Perrier, president and CEO, Mercatus. “We’re thrilled to have a retail veteran of Thom’s stature join our growing team to help drive our mission and further the commercial success of our retail clients. From his successful professional career to his passion for service as part of his church ministry, Thom’s integrity and drive make him an invaluable strategic resource for retailers ushering in a new era of their business.”
Mercatus is the authoritative voice for retailers who want to strengthen their relationship with shoppers in a digital space. We empower our retail clients by creating authentic digital shopping experiences. Our technology helps retailers drive shopper engagement, grow share of wallet and profitability, and adapt to a changing consumer marketplace. The Mercatus Integrated Commerce® platform is used by leading North American retailers, including Weis Markets, Save Mart brands, Brookshire’s Grocery Company brands, WinCo Foods and others. Our AisleOne™ personalization engine uses machine learning algorithms to deliver advanced product recommendations and promotions to shoppers on a one-to-one basis, and quickly and easily integrates into retailers’ marketing emails, apps and e-commerce websites. Mercatus is headquartered in Toronto and has been named as one of the Best Workplaces™ in Canada two years in row by the Great Place to Work® Institute.
Ketner Group Communications (for Mercatus)
Total U.S. Online Grocery Sales for June 2021 Down 23% Versus Year Ago
The U.S. online grocery market generated $6.8 billion in sales during June, down 23% versus a year ago and 3% lower versus May, as ship-to-home sales totaled $1.5 billion and pickup/delivery reached $5.3 billion, according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded June 27-28, 2021.
Total U.S. Online Grocery Sales for May 2021 Down 16% Versus Year Ago
The 16% drop in sales in May 2021 was driven by declines in several key performance indicators including monthly active users, order frequency, and average order value. Despite these reductions, total online sales in May remained 3.5 times higher than pre-COVID levels (2.0 billion in total sales for Aug. 2019 per prior Brick Meets Click research).
Stater Bros. Selects Mercatus’ Integrated Commerce to Power Retailer’s New Online Grocery Channel
Mercatus, a leading provider of grocery eCommerce solutions, today announced that it will work with Stater Bros. Markets to expand the grocer’s digital grocery presence with a retailer-branded and -controlled online shopping experience that will scale with its business.
Total U.S. Online Grocery Sales for April 2021 Up 16% Versus Year Ago
The U.S. online grocery market finished April with $8.4 billion in sales, contracting by 10% compared to March’s $9.3 billion, but gaining 16% versus April 2020. Despite this decrease, total online grocery sales in April 2021 were more than four times higher than pre-pandemic levels.