Your Grocery eCommerce Platform for Growth

Whether you have 5 locations or 500, Mercatus gives you the flexibility and functionality of a proven, multi-tenant SaaS eCommerce platform that’s right-sized to your business and can scale as your winning omnichannel offering grows.

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Essential

For grocery retailers that need a plug and play experience to serve their customers quickly.

Highlights

  • Web and mobile responsive
  • Customer online accounts
  • Store locators
  • Native digital advertising
  • Curbside pickup
  • Product catalog with store level availability
  • Relevant product search
  • Full product details
  • Cart-level promotions
  • Cart preview and checkout
  • Online credit cart payment
  • Online order history and instant re-order
  • Admin console including OMS and PIM
  • Choice of prepared orders OR order picking feature
  • Basic support and reporting
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Standard

For grocers with 20+ locations that want enterprise level service and out-of-the-box integrations.

Essential plus…

  • iOS, Android native mobile apps included
  • Online account authorization and sync with 3rd parties
  • Customer access to loyalty account details
  • Integrated digital flyer, coupons and recipes
  • Full shopping list capability
  • Two or more product catalogs with store level availability
  • White-label connection to your delivery provider
  • Prepared orders and order picking
  • Mobile app fulfillment and order reconciliation
  • Asynchronous POS integration
  • Manual tender
  • Standard account support, training and reporting
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Advanced

For complex grocery retail operations and integrations, with an elevated level of service.

Standard plus…

  • Loyalty promo emulation and interaction
  • Front-end localization
  • In-store order history and rebuild
  • Personalized product catalogs and search results
  • Personalized product and deal recommendations
  • Personalized customer email offers
  • SNAP EBT and EBT Cash online payments
  • Wave and zone multi-order picking app
  • Order staging and retrieval
  • Two-way SMS communication with personal shopper
  • In-bound customer pickup location tracking and notification
  • White-label Gig worker delivery and pickup fulfillment services
  • Endless aisle ordering
  • Synchronous POS integration
  • Automatic frictionless tender
  • Custom reporting and analysis
  • Advanced level support
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eCommerce Strategy, Consulting and Support

No two grocery businesses are the same. We can help you design a first-party eCommerce strategy that gets you to market quickly. Our deep industry knowledge and team of digital grocery experts will empower you to offer a winning omnichannel experience while maintaining full ownership your customer relationships.

How Grocers Win with Mercatus

Our end-to-end eCommerce platform empowers grocers to control their customer journey and to drive a successful online experience.

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Grocery Focus

Our multi-tenant SaaS platform is designed to solve the unique and specific needs of your grocery business.

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Innovation

We make continuous improvements to the platform with monthly releases and regularly add new capabilities from our research and development team.

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Integrations

Our 50+ pre-built API integrations allow seamless alignment with your technology partners, strategy, brand and operations.

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Artificial Intelligence

Our broad data sets, embedded AI algorithms drive personalized customer experiences and provide actionable data insights so you can improve your eGrocery business performance.

See the Mercatus Platform in action

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Your potential is limitless when you choose a digital commerce platform from the eGrocery experts at Mercatus.

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