Online order management, all in one place

Centralized grocery order management that’s easy to use and access

Access and control every aspect of grocery order management, from store information changes to sales reporting, all from one easy-to-use application. The Mercatus platform includes comprehensive data and order management and works through our integrated cloud-based admin application, Console. This is the central hub that our grocery retail clients use to manage vital aspects of their eCommerce program.

Grocery retail KPIs for executives

The pandemic has dramatically changed the online grocery landscape. How can you track, measure and benchmark your success in this new world of eGrocery? Read this guide to grocery retail KPIs to find out.

Read now

Simplify grocery order management for your team

Centralize your digital order operations

  • Track and manage online order progress, from placement to handoff
  • Empower employees across the organization with permission-level access
  • Get real-time store updates for inventory, store hours and more
laptop with Mercatus Console displayed in a web browser

Monitor your eCommerce program performance

  • Measure core metrics and KPIs for your website and operations
  • Access and download dashboards and reports
  • View a summary of multi-source data inputs, powered by Tableau
Mercatus Console integrated PIM

Adjust online product details with our integrated PIM

  • Fine tune your catalog with Product Information Management (PIM) features
  • Easily and quickly update product details on your eCommerce site
  • Change dietary information, manage out-of-stocks, and select parity product options

With Mercatus Console, you have incredible flexibility to manage every aspect of your online experience.

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average transaction times annual purchase frequency times expected years of relationship equals CLTV

Why customer lifetime value (CLTV) is essential to grocery businesses

If you’re not already measuring CLTV, it’s important to start now. Monitoring this metric helps you see the long-term growth potential for your business. Read this blog to find out more.

Learn about CLTV

Are you tired of working with marketplace providers who want to come between you and your customer?

Learn how to reclaim your online grocery experience by expanding your eCommerce beyond the marketplace.

Download the guide