Mercatus Dispatch Empowers Grocery Retailers via White Label Delivery
Mercatus Dispatch is now available to grocers and retailers seeking to enhance their last-mile fulfillment offerings through delivery partners
November 8, 2018
TORONTO – Nov. 8, 2018—Mercatus, a leading provider in digital solutions for grocery, today announced the launch of Mercatus DispatchTM. Mercatus Dispatch is a white label delivery capability that gives grocery retailers the tools necessary to maintain control of their customers’ shopping journey within their branded website and mobile experience. The launch follows the announcement made earlier this year showcasing Mercatus’ first delivery partner.
How does Mercatus Dispatch work?
Retailers utilizing Mercatus Dispatch enjoy a single, straightforward process, with the retailer’s own staff managing order fulfillment through a streamlined picking process. Once items are processed, handoff to the delivery partner occurs after reconciliation and payment, ensuring the accuracy of order value, even when substitutions and omissions are required. Furthermore, the delivery partners deliver items under the retailer’s name to create a consistent purchasing experience for shoppers.
Grocers and retailers adopting Mercatus Dispatch reward shoppers with an enhanced online grocery shopping experience, complete with reliable fulfillment and delivery options through established delivery platforms. In addition, the turnkey solution allows retailers to maintain full control of their branding and shopper data throughout the customer purchasing process.
“As online grocery delivery becomes more prevalent, shoppers will gravitate towards the most comprehensive and easy-to-use options, and we’re excited to enable retailers to provide those choices with Mercatus Dispatch,” said Sylvain Perrier, president and CEO, Mercatus. “As we continue to build our solution set and partner network, we look forward to continuing to help grocers maintain control of their customer journey through a reliable infrastructure, a shopper-friendly experience and optimal fulfillment options.”
The newly launched Mercatus Dispatch is a welcome addition to the Mercatus suite of products and capabilities.
Mercatus is redefining the digital experience within grocery. The company’s purpose is to empower grocers to create best-in-breed shopping experiences for their customers, and it is dedicated to revolutionizing the way grocers approach digital. Mercatus helps leading North American grocers integrate with multiple technology partners to deliver exceptional online and in-store shopping experiences.
Ketner Group Communications (for Mercatus)
Mercatus Survey Reveals 75% of Online Grocery Orders To Be Fulfilled at Grocery Stores
New report, eGrocery Transformed: 2021 market projections and insight into online grocery's elevated future, confirms that U.S. online grocery customers are predominantly oriented towards grocery pickup services with 75% of survey respondents preferring store pickup.
September U.S. Online Grocery Sales Come in at $8.0 Billion
The U.S. online grocery market generated $8.0 billion in sales during September, driven by $6.4 billion from the pickup/delivery segment and $1.7 billion from ship-to-home, reported the Brick Meets Click/Mercatus Grocery Shopping Survey fielded September 28-29, 2021.
U.S. Online Grocery Sales Grow to $8.6 Billion in August 2021
The U.S. online grocery market generated $8.6 billion in sales during August, a gain of 4.7% versus a year ago, as ship-to-home sales dropped nearly 22% to $2 billion and the combined delivery/pickup segment grew over 16% to $6.6 billion, according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded August 29-30, 2021.
Total U.S. Online Grocery Sales for July 2021 Down 2% Month over Month
The U.S. online grocery market generated $6.7 billion in sales during July, as ship-to-home sales declined to $1.4 billion while the combined pickup/delivery segment remained steady at $5.3 billion for the third straight month, according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded July 29-30, 2021