Mercatus Dispatch Empowers Grocery Retailers via White Label Delivery
Mercatus Dispatch is now available to grocers and retailers seeking to enhance their last-mile fulfillment offerings through delivery partners
November 8, 2018
TORONTO – Nov. 8, 2018—Mercatus, a leading provider in digital solutions for grocery, today announced the launch of Mercatus DispatchTM. Mercatus Dispatch is a white label delivery capability that gives grocery retailers the tools necessary to maintain control of their customers’ shopping journey within their branded website and mobile experience. The launch follows the announcement made earlier this year showcasing Mercatus’ first delivery partner.
How does Mercatus Dispatch work?
Retailers utilizing Mercatus Dispatch enjoy a single, straightforward process, with the retailer’s own staff managing order fulfillment through a streamlined picking process. Once items are processed, handoff to the delivery partner occurs after reconciliation and payment, ensuring the accuracy of order value, even when substitutions and omissions are required. Furthermore, the delivery partners deliver items under the retailer’s name to create a consistent purchasing experience for shoppers.
Grocers and retailers adopting Mercatus Dispatch reward shoppers with an enhanced online grocery shopping experience, complete with reliable fulfillment and delivery options through established delivery platforms. In addition, the turnkey solution allows retailers to maintain full control of their branding and shopper data throughout the customer purchasing process.
“As online grocery delivery becomes more prevalent, shoppers will gravitate towards the most comprehensive and easy-to-use options, and we’re excited to enable retailers to provide those choices with Mercatus Dispatch,” said Sylvain Perrier, president and CEO, Mercatus. “As we continue to build our solution set and partner network, we look forward to continuing to help grocers maintain control of their customer journey through a reliable infrastructure, a shopper-friendly experience and optimal fulfillment options.”
The newly launched Mercatus Dispatch is a welcome addition to the Mercatus suite of products and capabilities.
Mercatus is redefining the digital experience within grocery. The company’s purpose is to empower grocers to create best-in-breed shopping experiences for their customers, and it is dedicated to revolutionizing the way grocers approach digital. Mercatus helps leading North American grocers integrate with multiple technology partners to deliver exceptional online and in-store shopping experiences.
Ketner Group Communications (for Mercatus)
U.S. Online Grocery: Total Sales Continue to Exceed $8 Billion for November 2020
The continued strong monthly sales trend, which has remained above the $8 billion level since May underscores the growing importance for companies to develop, implement, and execute sustainable business building strategies.
Mercatus Named One of the 2020 Best Workplaces™ in Technology
For the second consecutive year Mercatus, a leading grocery eCommerce provider has been named on GPTW list, Best Workplaces in Technology
Research Reveals New Realities Facing the U.S. eGrocery Market
Grocers' ability to address these three strategic questions will determine their ability to thrive in the coming months as competition intensifies.
Piggly Wiggly Midwest Renews eCommerce Partnership with Mercatus
The partnership, which began in 2017, has empowered Piggly Wiggly to continually enhance its eCommerce experience and fulfillment operations and services via Mercatus’ Digital Engagement and Digital Commerce solutions.