Request a Demo

Press Releases

Mercatus Dispatch Enables White Label Delivery, Giving Grocery Retailers Complete Control of the Customer Journey

Mercatus Dispatch is now available to grocers and retailers seeking to enhance their last-mile fulfillment offerings through delivery partners

November 8, 2018

TORONTO – Nov. 8, 2018Mercatus, a leading provider in digital solutions for grocery, today announced the launch of Mercatus DispatchTM. The white label delivery capability gives grocery retailers the tools necessary to maintain control of their customers’ shopping journey within their branded website and mobile experience. The launch follows the announcement made earlier this year showcasing Mercatus’ first delivery partner.

Retailers utilizing Mercatus Dispatch enjoy a single, straightforward process, with the retailer’s own staff managing order fulfillment through a streamlined picking process. Once items are processed, handoff to the delivery partner occurs after reconciliation and payment, ensuring the accuracy of order value, even when substitutions and omissions are required. Furthermore, the delivery partners deliver items under the retailer’s name to create a consistent purchasing experience for shoppers.

Grocers and retailers adopting Mercatus Dispatch reward shoppers with an enhanced online grocery shopping experience, complete with reliable fulfillment and delivery options through established delivery platforms. In addition, the turnkey solution allows retailers to maintain full control of their branding and shopper data throughout the customer purchasing process.

“As online grocery delivery becomes more prevalent, shoppers will gravitate towards the most comprehensive and easy-to-use options, and we’re excited to enable retailers to provide those choices with Mercatus Dispatch,” said Sylvain Perrier, president and CEO, Mercatus. “As we continue to build our solution set and partner network, we look forward to continuing to help grocers maintain control of their customer journey through a reliable infrastructure, a shopper-friendly experience and optimal fulfillment options.”

The newly launched Mercatus Dispatch is a welcome addition to the Mercatus suite of products and capabilities. For more information visit https://www.mercatus.com/delivery-dispatch-solution/

About Mercatus
Mercatus is redefining the digital experience within grocery. The company’s purpose is to empower grocers to create best-in-breed shopping experiences for their customers, and it is dedicated to revolutionizing the way grocers approach digital. Mercatus helps leading North American grocers integrate with multiple technology partners to deliver exceptional online and in-store shopping experiences.

Media Contacts
416-603-3406
[email protected]

Greg Earl
Ketner Group Communications (for Mercatus)
512-794-8876
[email protected]

The latest news and announcements

Mercatus and DoorDash Partner to Bring Enhanced Delivery Options to Grocers and Retailers

Mercatus, a leading provider in digital solutions for grocery, today announced that it has partnered with DoorDash, a leader in last-mile logistics, to offer a wider range of delivery capabilities to grocers and retailers. Coupled with DoorDash, Mercatus Dispatch, Mercatus’s white label delivery solution, will empower retailers to not only deliver core grocery items, but also open new delivery use cases for hot & fresh meals to-go, snack & meal catering for larger groups, alcohol, and retail goods.

View

Mercatus Dispatch Enables White Label Delivery, Giving Grocery Retailers Complete Control of the Customer Journey

Mercatus, a leading provider in digital solutions for grocery, today announced the launch of Mercatus Dispatch. The white label delivery capability gives grocery retailers the tools necessary to maintain control of their customers’ shopping journey within their branded website and mobile experience.

View

Mercatus and Shipt Partner to Bring Last-Mile Delivery to Leading Grocers

Mercatus, a leading provider in digital solutions for grocery, today at Shoptalk announced that it has partnered with Shipt, a leading online same-day delivery platform. The partnership will enable a turnkey solution, bringing personalized shopping and last-mile delivery to leading regional grocers.

View

Mercatus Introduces Digital Coupons to Industry-Leading Integrated Commerce Platform™

Mercatus, a leading provider in digital solutions for grocery, today announced that its latest platform enhancements now support digital coupons, allowing shoppers to more conveniently maximize their savings when ordering online.

View

Speak with the Grocery eCommerce Experts

Thanks for Requesting a Demo!

One of our Grocery eCommerce Experts will reach out to you within 24 hours. In the meantime, we encourage you to check out our Resource Hub for the latest industry news and insights.