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The latest trends, tips and expert insights on grocery retail eCommerce.
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Are Your Stores Ready For The 5 Shifts That Will Define Grocery Shopping In 2026?
For most of grocery history, shopping followed a straight line. Customers walked the aisles, joined the queue, unloaded the cart,...
Four Lessons We Learned From Online Grocery Sales Trends In 2025
This article was originally published on June 18, 2020. It was updated for publication on January 22, 2026. Online grocery...
Why Grocers Need Relevance, Not More Discounts
SNAP benefits are flowing again, but the stress on household budgets hasn’t eased. For the 42 million Americans who rely...
Your Most Valuable Customers Already Shop with You—Here’s How to Grow Their Value
The pressures facing regional grocers have never been greater. Margins are narrowing, promotions are costing more than they return, and...
Four Ways to Turn At-Risk Shoppers into ‘Super Users’
Your best chance to grow grocery sales isn’t a new ad campaign or a deeper discount. It’s found in the...
How One More Customer Login Can Drive Real Growth for Your Grocery Business
Grocery retailers spend millions each year trying to win new customers. Splashy promotions. Discount codes. Paid media campaigns. Even ceding...
How Grocers Can Use Membership Programs to Lift Sales and Boost Loyalty
The streak was finally broken. For the first time in 10 months, U.S. eGrocery sales failed to reach $9.5 billion. ...
5 Online Grocery Personalization Strategies to Build Customer Connections
This article was originally published on January 18, 2022. It was updated on May 21, 2025. Gone are the days...
How Value Exchange Platforms Improve Grocery Customer Loyalty
What’s the biggest fallout from grocery inflation? The distance between loyal customers and lapsed customers is shortening. With prices rising...
How Tariffs Threaten to Prolong the Impact of Grocery Inflation
This article was originally published with the title “Grocery Inflation: How to Retain Customers in Challenging Times” on July 18,...
Why Customer Lifetime Value is the Most Important Metric in Grocery Retail Today
This article was originally published with the title “The health of your grocery business depends on customer lifetime value” on...
5 Ways Grocers Can Manage Tariffs and Protect Margins
The battle over price has never been more intense for grocers. American families are already feeling the squeeze from persistent...
