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5 Online Grocery Personalization Strategies to Build Customer Connections
This article was originally published on January 18, 2022. It was updated on May 21, 2025. Gone are the days...
How Value Exchange Platforms Improve Grocery Customer Loyalty
What’s the biggest fallout from grocery inflation? The distance between loyal customers and lapsed customers is shortening. With prices rising...
How Tariffs Threaten to Prolong the Impact of Grocery Inflation
This article was originally published with the title “Grocery Inflation: How to Retain Customers in Challenging Times” on July 18,...
Why Customer Lifetime Value is the Most Important Metric in Grocery Retail Today
This article was originally published with the title “The health of your grocery business depends on customer lifetime value” on...
5 Ways Grocers Can Manage Tariffs and Protect Margins
The battle over price has never been more intense for grocers. American families are already feeling the squeeze from persistent...
How Grocery Technology Makes Competing With Big Retailers a Reality
Shifting your perspective can redefine your potential. By rethinking their approach to competition with larger retailers, grocers can more effectively...
How Should Grocers Adapt to Changes in Grocery Shopping Behavior? Prioritize Customer Engagement
Grocery shopping behavior has evolved since the pandemic, based on our new survey. Here’s what you need to know to reach your customers.
2024 eGrocery Market Share Analysis: How To Retain Customers Through Better Engagement
Swimming upstream. An uphill battle. David vs. Goliath. No matter how you phrase it, competing with the larger budgets of...
Why Your Grocery eCommerce Website Needs These Four Features
This article was originally published with the title “Your Grocery eCommerce Website Needs These 4 Features” on January 14, 2022....
How to Build Lifetime Customer Loyalty in the Competitive Grocery Industry
We’ve all read the research. We’ve all seen the numbers. We know how Walmart and other big players are increasing...
The Year in Grocery Trends: 5 Essential Lessons for Grocers in 2025
One trend from the year in groceries stands above all others in shaping the industry. While this article explores five...
How Independent Grocers Can Build Customer Loyalty Economically and Effectively
If there’s one factor that determines success in eGrocery more than any other, it’s customer retention. Time and again, we...
