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TopShelf grocery retail blog

The latest trends, tips and expert insights on grocery retail eCommerce.

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Advice to Grocers Who Want to Compete with Mass Retailers in 2024

If grocery shoppers had a mascot in 2023, it would have been the chameleon. The creature perfectly symbolizes a year...

Grocery eCommerce Website Features to Scale Your Omnichannel Strategy in 2023

By: Emi Takeda In this era of omnichannel grocery, customers can no longer be defined as shopping for items through...

Last updated: April 16, 2023 | Mark Fairhurst How grocery retailers can measure success with KPIs drawn from the retail, online...

A Retailer’s Guide To Online Grocery Technology

There’s a paradox occuring in the grocery industry, right now. And not only does it stand to cost grocers significantly...

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How Grocers can take advantage of Ready-to-Eat Meals

This post was originally written November 4, 2020 and then updated. Ready-to-eat meals aren’t just a passing trend—they’re a strategic...

google analytics 4 blog banner

The grocery retail landscape is undeniably turbulent. As the eGrocery battle heats up, customer retention and loyalty is up for...

career advice for women in tech blog banner

For women who are new to the tech industry, navigating career opportunities can seem overwhelming when you consider the current...

grocery website personalization and loyalty blog banner

Grocery retailers are discovering that customers want to interact with businesses that reward them for their loyalty and relate to...

cart abandonment blog banner

When a customer abandons a cart in your brick-and-mortar grocery store, it creates an obvious and immediate problem that takes...

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5 Must-Have Features That Will Level Up Your Mobile Grocery Experience blog banner

What Does Grocery Innovation Look Like in 2023? The future of grocery retail will belong to regional grocers who ensure...

Building a culture of recognition at mercatus banner

At Mercatus, we are committed to building a culture of recognition that celebrates our team’s achievements and fosters a sense...

woman receiving a tech job interview email

Calling all tech enthusiasts! For those of you trying to get a job in tech, the current market can seem...

mobile grocery app launch guide featuring Mercatus Mobile

For regional grocers looking to compete with mass merchants by operating their own eCommerce experience, investing in a solution that’s...

winter wellness initiatives at Mercatus banner

Winter can be a challenging time for many people, particularly those living in the northern hemisphere. With shorter days and...

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grocery ecommerce trends for 2022 banner

Looking back at grocery eCommerce trends in 2022, it was a year of many firsts – some anticipated, some totally...

Mercatus inclusive initiatives blog banner

To foster an inclusive workplace, we must acknowledge that the workplace is constantly changing. When we transitioned to a remote-first...

Mercatus user placing a pickup order

Grocery shopping behavior has evolved significantly over the past couple of years, confirmed by the results gathered from our latest...

With the pandemic challenging decades of deep-rooted business practices, grocery retailers were forced to adapt at an unimaginable pace to...

what makes Mercatus a great

It’s no secret that the workplace has changed. Job candidates want to know if this is a job they can...

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grocery curbside pickup program

The primary benefits of curbside pickup include increased profit margins and customer loyalty. Read on to learn more about how...

5 Steps to Grocery Pickup Program Success

Online grocery pickup success is more important than ever. Ensure your pickup program is effective and future-forward with these best...

Grocery Inflation
3 Important Pillars of a Successful Online Grocery Store Advertising Program

Online advertising for grocery stores sets industry highs with Mercatus Digital Advertising, increasing eCommerce revenue for regional grocers like Weis...

Online Grocery Delivery Challenges that Retailers Must Solve to Stay Ahead of the Curve

For an industry that generated $8.1 billion in sales in the US in April 2022 alone, the online grocery space...

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How Instacart Platform is Doing Grocery Businesses More Harm than Good

In 2020, the pandemic accelerated the shift to digital. Grocery retailers turned to marketplaces like Instacart to fill the gap. ...

Q-Commerce Map with groceries and icons for 15 mins delivery

The pandemic saw a lot of what could be described as “scurrying.” Scurrying to get online. Scurrying to scale up...

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important features to include for a grocery ecommerce website

Your grocery eCommerce website can build customer loyalty and increase success by delivering these four essentials, according to a new...

Grocery eCommerce Growth

Grocery eCommerce growth has boomed over the past two years. Two years of insights reveal the consumer trends and the takeaways for grocers.

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Prepared Meals for Grocery — Keys to Operational Success

A prepared meals program seamlessly integrated into your online shopping experience can differentiate your brand.

Latest Research Findings Show How Omnichannel Grocery Shopping Behavior Has Evolved

Grocery shopping behavior has evolved since the pandemic, based on our new survey. Here’s what you need to know to reach your customers.

Online grocery timeline

A comprehensive online grocery strategy is key to success in the new world of grocery retail. Here’s what key factors you should consider.

Why Grocers Should be Concerned About Instacart Patents

Opinion Piece: Should you be concerned about Instacart patents? In the digital age, intellectual property is a valuable asset. In the...

Grocery eCommerce Pricing Strategy for Your Business

Developing a grocery eCommerce pricing strategy that works for your business requires a balance between cost and control — with...

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Online Grocery Marketplace Don’t Put All of Your Eggs in This One eCommerce Basket

Online grocery marketplace exclusivity is less effective than a multi-channel approach to building strong customer relationships and profits. The pandemic...

Successful Online Advertising

Online advertising for grocery sets industry highs with Mercatus Digital Advertising, increasing eCommerce revenue for regional grocers like Weis Markets....

bmc mar insights

One year into the pandemic, Brick Meets Click’s ongoing research has uncovered important online grocery trends for shopper behavior. We...

Curbside Grocery Trends

February shopper survey data points to key curbside grocery trends. Here’s how regional grocers can differentiate to win over shoppers....

In the food retail industry, digital maturity correlates with higher revenue. Learn from the leading grocery retailers with these tips....

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EBT Grocers

EBT grocers can expand their market share by accepting online SNAP EBT and EBT Cash payments. Here’s how shopper behavior...

grocery pickup performance

Shopper insights signal that grocery pickup’s potential and performance may be suffering from an unsustainable strategy. David Bishop from Brick...

grocery eCommerce solution

Ensure your grocery eCommerce solution is successful, both at launch and well into the future, with these tips and checklists....

Food retail predictions

What food retail predictions can we make about 2021? Read this blog to find out what to expect from the...

grocery retail holiday tips for supermarkets

The 2020 grocery retail holiday season will be different than any other. Here are 12 tips to help you manage...

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Retail Grocery Industry Banner

Retail grocery industry leaders in digital maturity see consistent growth YoY. A new Incisiv report reveals what your business can...

grocery retail innovation, woman holding cellphone with faded graphs overlaid

Grocery retail innovation will help grocers capture and retain shoppers during the pandemic and beyond, reveals a new Mercatus shopper...

online grocery advertising Technology

5 ways online grocery advertising with Mercatus makes it easy to generate revenue while increasing the profitability of your eCommerce...

Grocery Digital Advertising Woman Computer

Adding digital grocery advertising to your eCommerce site can significantly improve your eCommerce profit margin—with the right approach. As eCommerce...

keys to eGrocery

David Bishop, partner at Brick Meets Click highlights the keys to thriving in eGrocery and actions that retailers need to...

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Grocery Technology Operations

Find a trusted grocery eCommerce provider who meets your unique needs and puts your brand first. Learn the questions to...

grocery eCommerce strategy

A grocery eCommerce strategy that is customer-centric and accepted across the organization is essential to build a successful eCommerce experience....

CLTV Shopping cart

Customer lifetime value, or CLTV (also referred to as CLV or simply LV), is one of the most important metrics...

online grocery pricing strategies

How can online grocery pricing impact your eCommerce business? David Bishop from Brick Meets Click shares his insights on why...

Online Grocery Blog

What opportunities does the pandemic present to online grocery retailers to strengthen online grocery? David Bishop from Brick Meets Click,...

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grocery retail technology guide

Are delivery-provider marketplaces right for your online grocery business? This is the first in a series of 4 blogs, based...

Foodservice food supply chain retail

The foodservice industry has a new opportunity to generate revenue and fill gaps in the food supply chain through direct-to-consumer...

COVID-19 and grocery retail

COVID-19 has had a dramatic impact on the grocery retail industry, from sales to supply chains. Here’s what grocers can...

Man delivering groceries

Recently, Barclays Bank released a research report that studied consumers’ and grocers’ relationships with Instacart, and we feel strongly that...

Understanding Online Grocery Shopping Behavior

We talk a lot about “the online shopper” as if they were a single entity or at least an easily...

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Grocery eCommerce Success

While the hurdles to adopting grocery eCommerce success may seem overwhelming, here are 4 ways to ensure you achieve success....

Grocery Businesses Mobile API

When grocery businesses look at their revenue figures and note online sales anywhere from 0.5% to 10% of overall sales,...

Ensure a Successful Grocery eCommerce Delivery Partnership

“Only fools rush in,” goes the old song, and the advice is as true for business partnerships as it is...

Personalization in Online Grocery Retail

The last few months have been a whirlwind of activity. Anyone who markets and sells in the grocery retail industry...

Online Grocery Reports

In the first Online Grocery Report, Business Insider Intelligence looks at a variety of grocers’ curbside pickup and grocery delivery...

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boardedup-grocerystore-out-of-business

One of the basic rules of economic expansions is: What goes up, must come down. At some point, the economy...

A man grocery shopping on his smartphone

Whether you’re diving in headfirst or just dipping a toe into the tech stream, be sure to plan well ahead,...

A woman using her smartphone to buy groceries while in-store

Today’s most agile retail eCommerce businesses were built on the basis of knowing the unique wants and needs of their...

Supermarket Shopkeeper serving a customer in a grocery store

The supermarket business should be empowering its associates to make sure they’re equipped with the right digital tools to be...

The infinite game in grocery retail.

Mercatus invited industry analyst and commentator, Brittain Ladd, to share his views on the seismic shifts affecting the grocery retail landscape....

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This is an image of a big fish eating smaller fish in the grocery industry

Mercatus invited industry analyst and commentator, Brittain Ladd, to share his views on the seismic shifts affecting the grocery retail...

strengths, weaknesses, opportunities, threats to grocery retailers.

Mercatus invited industry analyst and commentator, Brittain Ladd, to share his views on the seismic shifts affecting the grocery retail...

Grocery Shopper Loyalty with Mobile Coupon

Build grocery shopper loyalty with digital coupons. One of the most dependable ways to drive grocery shopper loyalty is to...

top priorities in retail service, quality, efficiency, and reliability

We’re living in a world of hyper-adoption (and the flip-side, hyper-abandonment), where every shopping experience that a consumer engages in...

Warehouse Fulfillment - Your Best Weapon in Grocery eCommerce Retail

Many online retailers—especially small-to-medium-sized grocery eCommerce sellers—are still struggling to find a win-win solution in the one area that’s become...

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Questions?

Ask our team of grocery eCommerce experts about our solutions, platform plans, implementation services and more.