Request a Demo

Press Releases

Mercatus and DoorDash Partner to Bring Enhanced Delivery Options to Grocers and Retailers

Mercatus adds delivery partner to Mercatus Dispatch™ solution to help local and regional grocers expand delivery capabilities, including fresh meal delivery

November 14, 2018

TORONTO – November 14, 2018 Mercatus, a leading provider in digital solutions for grocery, today announced that it has partnered with DoorDash, a leader in last-mile logistics, to offer a wider range of delivery capabilities to grocers and retailers. Coupled with DoorDash, Mercatus Dispatch, Mercatus’s white label delivery solution, will empower retailers to not only deliver core grocery items, but also open new delivery use cases for hot & fresh meals to-go, snack & meal catering for larger groups, alcohol, and retail goods.

The partnership will enable retailers to utilize a turnkey solution that offers reliable last-mile delivery while maintaining control of their own branding throughout the customer buying process. Once orders are processed and paid for on the Mercatus platform, DoorDash Drive, the company’s white-label fulfillment platform, will receive order details and dispatch an independent contractor to complete delivery. The delivery experience all occurs under the retailer’s brand to create a consistent purchasing experience for shoppers – delivery can be completed in less than an hour from when the order is placed.

“DoorDash is thrilled to partner with Mercatus to offer end-to-end white-label fulfillment for Grocers,” said Casey North, Head of DoorDash Drive. “Both Mercatus and DoorDash have recognized the power that effective off-premise offerings can give Grocers in competing for new customers and continuing to excite and retain existing shoppers. We look forward to continuing to drive innovation for our shared clients.”

Mercatus-equipped retailers will be able to offer reliable delivery without investing human and technology resources towards implementing their own infrastructure. The seamless experience across the retailer’s digital properties will allow for access to more customer data and improved shopper loyalty.

“As shopper expectations evolve, retailers are seeking new ways to expand their offerings and create a diversified shopping experience,” said Sylvain Perrier, president and CEO, Mercatus. “With DoorDash joining the Mercatus Dispatch network, our retailers will be able to offer new opportunities for delivery of bulk items, alcohol and especially the rapidly growing market of hot & fresh meals to-go. We look forward to working with DoorDash to create the simplified and rewarding online grocery experience that shoppers expect.”

To learn more, visit www.mercatus.com.

About Mercatus
Mercatus is redefining the digital experience within grocery. The company’s purpose is to empower grocers to create best-in-breed shopping experiences for their customers, and it is dedicated to revolutionizing the way grocers approach digital. Mercatus helps leading North American grocers integrate with multiple technology partners to deliver exceptional in-store and online shopping experiences.

About DoorDash
Founded in 2013, DoorDash is a technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 1,800 cities across the United States and Canada. By building intelligent, last mile delivery infrastructure for cities, DoorDash aims to connect people with the things they care about—one dash at a time. Read more on the DoorDash blog or at www.doordash.com. 

Media Contacts
416-603-3406
[email protected]

Greg Earl
Ketner Group Communications (for Mercatus)
512-794-8876
[email protected]

The latest news and announcements

Mercatus and ShopperKit Partner to Help Grocers Fulfill Online Orders

Mercatus announces it has partnered with ShopperKit, an enterprise class software built specifically for in-store grocery fulfillment, to help grocers more efficiently execute click & collect and delivery fulfillment of online orders.

View

Brookshire Grocery Co. Expands Digital Commerce Capabilities

Brookshire Grocery Co.(BGC), a Texas-based food retailer, has rolled out online ordering with curbside pickup service to 100 stores.

View

Retail Veteran Thom Riley Joins Mercatus to Lead Client eCommerce Operations

Mercatus today announced the addition of Thom Riley, a talented retail veteran, to its client success team.

View

Retailers Can Achieve True Customer Personalization With AisleOne™, Powered by Mercatus®

Mercatus today announced the launch of AisleOne™, a personalization engine that can quickly and easily integrate into retailers’ marketing emails, apps and e-commerce websites.

View

Speak with the Grocery eCommerce Experts

Thanks for Requesting a Demo!

One of our Grocery eCommerce Experts will reach out to you within 24 hours. In the meantime, we encourage you to check out our Resource Hub for the latest industry news and insights.