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what makes Mercatus a great

What makes Mercatus such a great place to work?

It’s no secret that the workplace has changed. Job candidates want to know if this is a job they can feel passionate about. They want to know if they’ll be working for a company that shares and reflects their values, so they can feel a connection that’s stronger than a simple employee–employer relationship.  

Remote-first work, autonomy, competitive compensation and benefits, purpose, a connected company culture, and an emphasis on a healthy work–life synergy — these are just a few of the things employees are looking for in a modern workplace. And they’re some of the many features and benefits that Mercatus delivers.

At Mercatus, we know that we owe our success as a leader in grocery eCommerce to our talented and dedicated team. It’s why we deliver to them the best possible employee experience — and why Mercatus has been certified as a Great Place to Work for five consecutive years!

So, what makes Mercatus a great place to work?

1. People and values

It all starts from the top! Our leadership team at Mercatus takes a human-centric approach rooted in empathy and understanding. Our leaders are committed to creating an unparalleled company culture that encourages creativity and collaboration. They recognize that the entire Mercatus team makes this place what it is.

Our leadership team’s passion and commitment to living our core values ensure that every individual in the company is deeply engaged, constantly learning, and empowered to act. This style of leadership has resulted in an organization that has various teams full of intelligent, kind, courageous, and authentic people from all different backgrounds.

At Mercatus, we strive to create a workplace that fosters a sense of teamwork and trust. The key to this has been promoting a culture of psychological safety, where people feel comfortable showing up as their true selves and feel they can fully express themselves. 

Here at Mercatus, we value our differences. We don’t shy away from vulnerability. We challenge each other to grow both personally and professionally because we want what is best for one another and for Mercatus. And because the entire team operates with this growth mindset, taking chances is less scary.

2. Wellness

At Mercatus, we understand that work is just one part of life, and we know that employees need to be healthy and happy to thrive. 

Wellness has always remained one of our top priorities at Mercatus; we offer various health and wellness benefits to support the well-being of our employees. We offer:

  • A 100% employer-paid health and dental benefits plan.
  • An unlimited sick day policy that allows employees to take the necessary time to look after their physical and mental health.
  • As certified Mental Health First Aiders, our People & Culture team are our mental health champions and are always here to provide the necessary support and guidance to whoever needs it. 
  • An annual $500 Lifestyle/Wellness Spending Account for health, fitness, and wellness-related products or services that support health and wellness.
  • Regular wellness-focused lunch-and-learn sessions, monthly yoga, meditation sessions, and other fun wellness initiatives and competitions

At Mercatus, we recognize that wellness means something different to everyone, so we’ve built a strategy and programs that support every individual’s unique needs and wellness goals.

3. Diversity

At Mercatus, humanist principles drive our business – not just in how we deal with clients but how we operate internally. We are committed to building a diverse, equitable, inclusive, and accessible workplace. It’s part of our mission and our values (see point #1 above!). 

To enrich our team, we actively invest in equity and accessibility programs across our entire organization. We cultivate employee-led Culture Committee and IDEA (Inclusion, Diversity, Equity, and Accessibility) teams to provide regular opportunities for employees to connect, learn, share and build important relationships virtually and in person. These teams play a critical role in shaping our culture, policies, and processes. 

Our goal is to create a work environment where everyone feels safe, valued, and respected for who they are as individuals and what they contribute to the team.

4. Community

We also recognize that our company is part of the community, and we embrace a culture that gives back. We support programs such as Adopt-a-Family in partnership with the Jane/Finch Community Family Centre, and have a partnership with Fill It Forward — an environmentally sustainable initiative that allows employees to give back by focusing on their health and wellbeing. 

At Mercatus, we aim to create a rewarding environment that’s a great place to work. These are just a few of the ways we strive to go above and beyond for our employees, and we’re always looking to add extraordinary people to our team. 

Come work with us!

We’re hiring for many different positions, and we welcome you to apply. Read more about our company culture and open roles on our careers page.

Headshot of Alicia Sarris

Alicia Sarris, Manager, People and Culture, is a leader that believes in a people-first workplace that creates exceptional employee experiences.