S7|E1

How to Grow Customer Loyalty in a Fast-Changing Market | Digital Grocer S7E1

Discover five strategies grocers can use to grow loyalty, protect margins, and stay competitive amid tariffs, delivery dominance, and rising customer expectations.

S6| Dispatch

Building AI-powered applications for grocery retailers

eGrocery expert, Sylvain Perrier, demos two AI applications built for grocery retailers’ online platforms. He also provides recommendations for retailers looking to test their own.

S6| Dispatch

Tales from the road: The NGA Show 2023 and the future of AI in eGrocery

This week Sylvain is recapping his and Mark’s 2-week trip across San Diego, Las Vegas and Orlando. From navigating snowstorms to pondering the future of...

S6|E2

The Latest in Grocery Industry Laws: Insights from California Grocers Association | Digital Grocer S6E2

Sylvain Perrier and Mark Fairhurst are joined by Doug Scholz, Senior Vice-President and Chief Operating Officer at California Grocers Association to learn more about how...

S6|E1

Predictions for Grocery Retail in 2023 and How Retailers Can Drive Loyalty I Digital Grocer S6E1

Sylvain Perrier and Mark Fairhurst are joined by Joel Percy, Regional Director, Eagle Eye to discuss the importance of retaining customers and driving loyalty in...

S6| Dispatch

New grocery store models with MFCs are helping regional grocers serve in store and online

This week Sylvain and Mark are back on the road to visit a recently opened grocery store with a 16,000 sqft MFC. What do they...

S6|E0

Digital Grocer Season 6 | Coming Soon!

We've got a new season and a thrilling line up of guests you don't want to miss!

S5|E7

Grocery Industry Challenges: How regional grocers can respond | Digital Grocer S5E7

Sylvain and Mark are joined by Mike Davidson, President and CEO of Buehler's Fresh Foods, to discuss how regional retailers are handling the changes in...

S5|E6

Grocery Retail Economic Trends to Prepare for in 2023 | Digital Grocer S5E6

Claire Fan, an economist from RBC, joins our podcast hosts Sylvain Perrier and Mark Fairhurst to discuss economic trends impacting grocery retailers in 2023. Listen...

S5|E5

The Impact of Grocery Inflation on Retailers | Digital Grocer S5E5

Sylvain Perrier and Mark Fairhurst welcome John Lucot, retired President & COO of Giant Eagle, as they discuss the effects of grocery inflation on retailers.

S5|E4

Grocery eCommerce: Post-pandemic insights and strategy | Digital Grocer S5E4

Part 1 of 3 in a series that looks at how inflation is impacting grocer retailers, this episode features Raley's Zac Wilson where together with...

S5|E3

Instacart IPO: Why now and what is in store | Digital Grocer S5E3

Find out what's happening with the Instacart initial public offering (IPO) and why it might not be as successful as the company hopes.

S5|E2

Instacart platform, is IPO around the corner? | Digital Grocer S5E2

In Episode 2, Season 5 of the Digital Grocer, our hosts discuss first hand information regarding the Instacart platform upcoming IPO. They share details of...

S5| Dispatch

Between2Beards: Is Instacart becoming a retailer?

Instacart’s partnership with Fabric and what this means for their retail partners. What do grocery retailers need to know?

S5|E1

Dissecting the Amazon Fresh Playbook | Digital Grocer S5E1

In this episode, Sylvain, Mark and David explore how Amazon Fresh uses convenience as a key selling point. While reviewing several store experiences, they examine...

S5| Dispatch

Between2Beards: Labor shortages, Inmar’s latest acquisition and Instacart dissatisfaction

While on the road on the west coast, hosts Sylvain and Mark give you their thoughts on labor shortages, Inmar’s latest acquisition and Instacart dissatisfaction.

S5| Dispatch

Between2Beards: On the Road at Groceryshop and NGA 2021

Catch up with the hosts Sylvain and Mark, the beards, on the road in Las Vegas at Groceryshop and NGA 2021.

S5| Dispatch

Between2Beards: What does Publicis Groupe buying CitrusAd mean for the grocery retail industry?

Publicis Groupe, one of the largest marketing and communications companies in the world, announcing it will acquire CitrusAd, an Australian retail media company, and place...

S5|E0

The Digital Grocer Podcast: Season 5 – Launch

Tune in to Season 5 to hear our expert hosts dissect the latest trends and developments impacting eGrocery retail and provide actionable strategies you can...

S4| Dispatch

Between2Beards: What does Facebook have that Instacart needs?

While Instacart is a dominant player in the grocery space, what does adding another ex-Facebook exec to their c-suite say about the direction their business...

S4|E11

Automating fulfillment with Ocado’s grocery technology – Grocery Podcast S4 E11

Grocery technology is our focus, as Ocado’s David Hardiman-Evans discusses how innovations can reduce costs and deliver a great customer experience.

S4|E10

Grocery Retail Valuation with Dan McCarthy – Grocery Podcast S4 E10

Dan McCarthy discusses customer-based corporate valuations (CBCV) as a way to evaluate a company and the implications for regional grocers.

S4|E9

Grocery delivery marketplace dominance with Rick Watson – Grocery Podcast S4 E9

Grocery delivery marketplace Instacart has been dominating the news and industry. We’ve invited marketplace expert Rick Watson to discuss how Instacart’s latest moves will impact...

S4|E8

Grocery retail strategy and execution that grows shopper loyalty – Grocery Podcast S4 E8

A proactive grocery retail strategy is imperative for 2021. Brick Meets Click’s David Bishop dissects key stats from his firm’s latest quarterly report to reveal...

S4|E7

How Delivery Drivers Fuel Online Grocery – Grocery Podcast S4 E7

This week, Delivery Drivers Inc (DDI) CEO Aaron Hageman joins us on The Digital Grocer podcast. As the pandemic sparks continued growth in the grocery...

S4|E6

Supermarket Trends for 2021 – Grocery Podcast S4 E6

What supermarket trends can we expect to see in 2021? Sylvain shares his top 10 predictions for the coming year and how grocers can plan...

S4|E5

The Supermarket Industry Costs of Convenience – Grocery Podcast S4 E5

The supermarket industry has undergone massive change in 2020. Retailers are focused on convenience, as shoppers demand contactless grocery services like curbside pickup and home...

S4|E4

Dave Abbott Shares eCommerce Lessons Across Retail Verticals – Grocery Podcast S4 E4

Dave Abbott joins the Digital Grocer Podcast to share eCommerce lessons across retail verticals, from apparel to home improvement, to now grocery.

S4|E3

Food Retail’s Tech Giant Takeover – Grocery Podcast S4E3

This episode, food retail’s tech giant takeover is on our minds. Is Silicon Valley going to save grocery retail or take it over completely? Sylvain...

S4|E2

Shopper Behavior: The New Reality in Grocery – Grocery Podcast S4 E2

Shopper Behavior has been fundamentally changed by the pandemic. Big moves by Amazon, Walmart and H-E-B are examples of how some retailers are responding to...

S4|E1

Rick Watson on why Walmart joined the Instacart Marketplace – Grocery Podcast S4 E1

Rick Watson joins us for the season premiere of the Digital Grocer Podcast to discuss why Walmart has joined the Instacart Marketplace. How will this...

S3|E13

Brick Meets Click’s David Bishop on Pandemic Trends – Grocery Podcast S3 E13

Joining us from Brick Meets Click is David Bishop, to explore the pandemic trends in grocery eCommerce revealed in our May shopper survey. Find out...

S3|E12

Autostore’s Andrew Benzinger on Grocery Micro Fulfillment – Grocery Podcast S3 E12

Autostore’s Andrew Benzinger offers up insights on grocery micro fulfillment. What are micro fulfillment centers (MFCs)? How can they help you get groceries into your...

S3|E11

Steve Dennis Essential Strategies for Retail Leaders – Grocery Podcast S3 E11

Steve Dennis, author of Remarkable Retail, talks about retail shifts in in the age of digital disruption and the complex relationship between eCommerce and brick-and-mortar....

S3|E10

Raley’s Zac Wilson Responding to Crisis – Grocery Podcast S3 E10

Raley’s Zac Wilson on crisis response to COVID-19. From store policies on social distancing to contactless grocery pickup and delivery to rapid hiring and onboarding...

S3|E9

COVID and Grocery eCommerce – Grocery Podcast S3 E9

Today's focus is COVID and grocery eCommerce. How has the pandemic affected grocery retail? Why is it so important that retailers invest in their eCommerce...

S3|E8

Bringg’s Guy Bloch on Grocery Delivery and Coronavirus – Grocery Podcast S3 E8

Bringg CEO Guy Bloch discusses the rise in online grocery sales due to COVID-19 and the crucial role of delivery. Learn why you should start...

S3|E7

Rick Watson on Launching Grocery Marketplaces – Grocery Podcast S3 E7

Rick Watson discusses grocery marketplaces with Mark and Sylvain. Specifically, should grocers launch their own marketplace? What are the risks and rewards? We look at...

S3|E6

NRF 2020 Grocery eCommerce Themes and Takeaways – Grocery Podcast S3 E6

A summary of NRF 2020 Grocery eCommerce trends. Sylvain and Mark discuss the role of grocery in health and wellness and in shoppers’ nutritional choices...

S3|E5

GrocerKey’s Jeremy Neren on Why Product Data Matters – Grocery Podcast S3 E5

We talk to GroceryKey’s Jeremy Neren about the importance of clean product data and good data governance, important factors for successful search, personalization and presentation....

S3|E4

Smart & Final’s Ed Wong Owning eCommerce – Grocery Podcast S3 E4

Smart & Final’s Ed Wong explains the process of selecting the right grocery eCommerce solution, including two crucial requirements. Also covered: dealing with the unique...

S3|E3

Kevin Coupe and Tom Furphy Talk Customer Centric Strategy – Grocery Podcast S3 E3

Tom Furphy and Kevin Coupe explain why grocers need to take a customer-centric approach to grocery eCommerce to survive against retail giants. The group also...

S3|E2

Weis Markets’ Ron Bonacci on Grocery Marketing Fundamentals – Grocery Podcast S3 E2

Weis Markets’ Ron Bonacci provides insights on how to plan for successful eGrocery implementation, including eCommerce strategy, long-term vision, future technologies and the key marketing...

S3|E1

Phil Lempert and Spoon Guru’s Markus Stripf Share Key Global Trends – Grocery Podcast S3 E1

We chat with SupermarketGuru Phil Lempert and Spoon Guru’s Marcus Stripf about key trends at NRF 2020: robotics and personalization. Plus, emerging grocery trends in...

S2|E12

Why Grocers Need to Measure Customer Lifetime Value – Grocery Podcast S2 E12

Customer lifetime value is the focus of our season finale. We look at how this metric helps grocers shape their business and maximize revenue, along...

S2|E11

Raley’s Zac Wilson on Grocery eCommerce Success – Grocery Podcast S2 E11

Raley’s Zac Wilson shares the secret of a successful eCommerce launch. Discover his biggest challenges and the secrets for success. From marketplaces to dark stores...

S2|E10

ShopHero’s Rob Christian on Grocery eCommerce Adoption – Grocery Podcast S2 E10

ShopHero CEO Rob Christian takes an insightful look at strategy and eCommerce. As the ante rises, he argues, grocery retailers need to undergo an eCommerce...

S2|E9

Replenium’s Dan Bourgault and Beccah Rybalsky on the Power of Shopper Data – Grocery Podcast S2 E9

Replenium’s Dan Bourgault and Beccah Rybalsky explain the advantages of subscription models, and how owning your customer data and knowing exactly what to do with...

S2|E8

Radius Networks and ShopperKit Talk Emerging Technology – Grocery Podcast S2 E8

Radius Networks’s Jeff Baskin and ShopperKit’s Jack Record join Sylvain and Mark to discuss technologies that can improve shopper experiences and reduce grocers’ costs —...

S2|E7

FitForCommerce’s Bernadine Wu on Grocery Strategy and Data – Grocery Podcast S2 E7

FitforCommerce CEO Bernardine Wu visits us on the floor of Groceryshop 2019 and shares her unique perspective on the need for digital diligence in retail...

S2|E6

MouthMedia’s Rob Sanchez at Groceryshop 2019 – Grocery Podcast S2 E6

MouthMedia CEO Rob Sanchez looks at surprising similarities between the grocery retail and fashion industries. Rob, Mark and Sylvain discuss barriers to entry, why some...

S2|E5

Opportunities for Supermarket Chains at Groceryshop 2019 – Grocery Podcast S2 E5

Supermarket chains and eCommerce opportunities — we investigate, live from the floor of Groceryshop 2019 in Las Vegas. Plus, Sylvain and Mark look at how...

S2|E4

Kevin Coupe on Retailer Brand Equity – Grocery Podcast S2 E4

Kevin Coupe discusses challenges in grocery retail: Why don’t grocery retailers think of their own company as a brand? Why don’t they capitalize on data...

S2|E3

Barclays Investment Bank’s Karen Short on Dissecting the Instacart Addiction – Grocery Podcast S2 E3

Barclays’ Karen Short talks about “Dissecting the Instacart Addition,” her team’s recent research report. She looks at the strong affinity of shoppers with Instacart and...

S2|E2

CCPA Compliance for Grocery – Grocery Podcast S2 E2

CCPA and its impact on grocery retailers — what is the California Consumer Privacy Act and how can you prepare your business for successful implementation?...

S2|E1

NGA Show 2019 Key Takeaways for Independent Grocers – Grocery Podcast S2 E1

We’re at the NGA Show 2019, discussing what independent grocers can take away from the conference. Specifically, Sylvain and Mark look at how to take...

S1|E11

Brittain Ladd on Grocery Retail Market Predictions – Grocery Podcast S1 E11

Brittain Ladd offers up grocery retail market predictions in the wake of rapid industry change and eCommerce growth. Strategic plays and big moves are predicted....

S1|E10

Robin Report’s Warren Shoulberg Shares Grocery Industry Insights – Grocery Podcast S1 E10

The Robin Report contributor Warren Shoulberg chimes in on important changes in grocery: meal kits, data analysis, partnerships and acquisitions. The award-winning retail journalist also...

S1|E9

Spoon Guru’s Markus Stripf Talks AI and Food Nutrition – Grocery Podcast S1 E9

Spoon Guru CEO Markus Stripf joins us at Groceryshop 2018 to explain how his company combines AI, machine learning and nutritional expertise to provide shoppers...

S1|E8

Future Grocery Delivery Technology – Grocery Podcast S1 E8

What does future grocery delivery technology look like? Sylvain and Mark discuss trends in delivery solutions, the risks of using third parties, the role of...

S1|E7

Supermarket Guru’s Phil Lempert on Protecting Market Share – Grocery Podcast S1 E7

Supermarket Guru® Phil Lempert looks at top trends in grocery retail, with insights on why retailers need to invest in owning their brand relationship with...

S1|E6

Online Grocery Security and Cyber Insurance – Grocery Podcast S1 E6

In online grocery, security is a key concern. Sylvain looks at why it’s important for grocery retailers to increase security and how they can mitigate...

S1|E5

Sean Butler on the Future of Meal Kits in Grocery – Grocery Podcast S1 E5

Sean Butler discusses meal kits, the fastest growing food channel in the U.S. Find out why he says the future of meal kits is not...

S1|E4

Online Grocery ADA Compliance – Grocery Podcast S1 E4

Online grocery and ADA is our topic. Accessibility experts Michele Landis and Eric Slezak discuss the impact of the Americans with Disabilities Act on grocery...

S1|E3

Brittain Ladd on Competing with Amazon in Grocery – Grocery Podcast S1 E3

Brittain Ladd discusses Amazon and others who are playing an infinite game in grocery retail. An infinite game is one that has no defined field,...

S1|E2

Brittain Ladd on M&A Grocery Strategy – Grocery Podcast S1 E2

Brittain Ladd considers M&A as a grocery strategy to better prepare for battles against Amazon, Walmart and others invading traditional grocers’ markets. How critical are...

S1|E1

Brittain Ladd on Growing Threats to Grocery Retailers – Grocery Podcast S 1 E1

Brittain Ladd addresses the growing threats to traditional grocery retailers, as we kick off the inaugural episode of The Digital Grocer. Find out what Brittain...

How to Grow Customer Loyalty in a Fast-Changing Market | Digital Grocer S7E1

Building AI-powered applications for grocery retailers

Tales from the road: The NGA Show 2023 and the future of AI in eGrocery

The Latest in Grocery Industry Laws: Insights from California Grocers Association | Digital Grocer S6E2

Predictions for Grocery Retail in 2023 and How Retailers Can Drive Loyalty I Digital Grocer S6E1

New grocery store models with MFCs are helping regional grocers serve in store and online

Digital Grocer Season 6 | Coming Soon!

Grocery Industry Challenges: How regional grocers can respond | Digital Grocer S5E7

Grocery Retail Economic Trends to Prepare for in 2023 | Digital Grocer S5E6

The Impact of Grocery Inflation on Retailers | Digital Grocer S5E5

Grocery eCommerce: Post-pandemic insights and strategy | Digital Grocer S5E4

Instacart IPO: Why now and what is in store | Digital Grocer S5E3

Instacart platform, is IPO around the corner? | Digital Grocer S5E2

Between2Beards: Is Instacart becoming a retailer?

Dissecting the Amazon Fresh Playbook | Digital Grocer S5E1

Between2Beards: Labor shortages, Inmar’s latest acquisition and Instacart dissatisfaction

Between2Beards: On the Road at Groceryshop and NGA 2021

Between2Beards: What does Publicis Groupe buying CitrusAd mean for the grocery retail industry?

The Digital Grocer Podcast: Season 5 – Launch

Between2Beards: What does Facebook have that Instacart needs?

Automating fulfillment with Ocado’s grocery technology – Grocery Podcast S4 E11

Grocery Retail Valuation with Dan McCarthy – Grocery Podcast S4 E10

Grocery delivery marketplace dominance with Rick Watson – Grocery Podcast S4 E9

Grocery retail strategy and execution that grows shopper loyalty – Grocery Podcast S4 E8

How Delivery Drivers Fuel Online Grocery – Grocery Podcast S4 E7

Supermarket Trends for 2021 – Grocery Podcast S4 E6

The Supermarket Industry Costs of Convenience – Grocery Podcast S4 E5

Dave Abbott Shares eCommerce Lessons Across Retail Verticals – Grocery Podcast S4 E4

Food Retail’s Tech Giant Takeover – Grocery Podcast S4E3

Shopper Behavior: The New Reality in Grocery – Grocery Podcast S4 E2

Rick Watson on why Walmart joined the Instacart Marketplace – Grocery Podcast S4 E1

Brick Meets Click’s David Bishop on Pandemic Trends – Grocery Podcast S3 E13

Autostore’s Andrew Benzinger on Grocery Micro Fulfillment – Grocery Podcast S3 E12

Steve Dennis Essential Strategies for Retail Leaders – Grocery Podcast S3 E11

Raley’s Zac Wilson Responding to Crisis – Grocery Podcast S3 E10

COVID and Grocery eCommerce – Grocery Podcast S3 E9

Bringg’s Guy Bloch on Grocery Delivery and Coronavirus – Grocery Podcast S3 E8

Rick Watson on Launching Grocery Marketplaces – Grocery Podcast S3 E7

NRF 2020 Grocery eCommerce Themes and Takeaways – Grocery Podcast S3 E6

GrocerKey’s Jeremy Neren on Why Product Data Matters – Grocery Podcast S3 E5

Smart & Final’s Ed Wong Owning eCommerce – Grocery Podcast S3 E4

Kevin Coupe and Tom Furphy Talk Customer Centric Strategy – Grocery Podcast S3 E3

Weis Markets’ Ron Bonacci on Grocery Marketing Fundamentals – Grocery Podcast S3 E2

Phil Lempert and Spoon Guru’s Markus Stripf Share Key Global Trends – Grocery Podcast S3 E1

Why Grocers Need to Measure Customer Lifetime Value – Grocery Podcast S2 E12

Raley’s Zac Wilson on Grocery eCommerce Success – Grocery Podcast S2 E11

ShopHero’s Rob Christian on Grocery eCommerce Adoption – Grocery Podcast S2 E10

Replenium’s Dan Bourgault and Beccah Rybalsky on the Power of Shopper Data – Grocery Podcast S2 E9

Radius Networks and ShopperKit Talk Emerging Technology – Grocery Podcast S2 E8

FitForCommerce’s Bernadine Wu on Grocery Strategy and Data – Grocery Podcast S2 E7

MouthMedia’s Rob Sanchez at Groceryshop 2019 – Grocery Podcast S2 E6

Opportunities for Supermarket Chains at Groceryshop 2019 – Grocery Podcast S2 E5

Kevin Coupe on Retailer Brand Equity – Grocery Podcast S2 E4

Barclays Investment Bank’s Karen Short on Dissecting the Instacart Addiction – Grocery Podcast S2 E3

CCPA Compliance for Grocery – Grocery Podcast S2 E2

NGA Show 2019 Key Takeaways for Independent Grocers – Grocery Podcast S2 E1

Brittain Ladd on Grocery Retail Market Predictions – Grocery Podcast S1 E11

Robin Report’s Warren Shoulberg Shares Grocery Industry Insights – Grocery Podcast S1 E10

Spoon Guru’s Markus Stripf Talks AI and Food Nutrition – Grocery Podcast S1 E9

Future Grocery Delivery Technology – Grocery Podcast S1 E8

Supermarket Guru’s Phil Lempert on Protecting Market Share – Grocery Podcast S1 E7

Online Grocery Security and Cyber Insurance – Grocery Podcast S1 E6

Sean Butler on the Future of Meal Kits in Grocery – Grocery Podcast S1 E5

Online Grocery ADA Compliance – Grocery Podcast S1 E4

Brittain Ladd on Competing with Amazon in Grocery – Grocery Podcast S1 E3

Brittain Ladd on M&A Grocery Strategy – Grocery Podcast S1 E2

Brittain Ladd on Growing Threats to Grocery Retailers – Grocery Podcast S 1 E1

Where Smart Grocery Strategies Meet Real-world Results

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