Don’t just serve your customers – delight them with a seamless online and in-store shopping experience that includes Buy Online and Pickup In Store (BOPIS) with no added complexity to your grocery store operations.
Shopping online is quickly becoming the expectation for customers. Over 30% of consumers have ordered groceries online at least once in the past 3 months. And this trend is only likely to grow as grocery shoppers experience the convenience of Buy Online and Pickup In Store (BOPIS).
Click and Collect can be win-win for consumers and grocery retailers alike. Shoppers love the convenience and flexibility while retailers can build shopper loyalty and encourage brand stickiness. But the question remains: will enabling Click and Collect boost incremental sales? Is it worth the investment?
We’ve developed an assessment tool to help grocery retailers see their click and collect ROI.
Mercatus is the only grocery eCommerce platform that provides end-to-end support, handling everything from the customer’s first click to the checkout process. Discover the potential by generating your own click and collect ROI assessment.
Contact Mercatus to get your assessment and to find out how Click and Collect could be rolled out at your stores.